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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2021-06-04

helped solve my problem!

"I've had a compressor tripping breakers for a year. Couldn't find parts or help until I found your site and live chatted with someone very helpful. "


Rep reply posted 2021-06-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we could come through for you! Thank you for taking the time to post your experience with us, and for the 5-star review!”


Verified
5/5

2021-05-31

"fair price
easy to use website
"

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Rep reply posted 2021-06-03
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the positive feedback! We appreciate your business!”


Verified
5/5

2021-05-31

Great site, decent price points & fast service. That's all I could ask for and they delivered!

"Good company! Ordering more parts."


Rep reply posted 2021-06-03
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate the compliments and the 5-star review! Thank you for choosing us!”


Verified Master Tool Repair Shopper
Verified
5/5

2021-05-28

"very good illustration's on how to install product great ideal !!!!!"

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Verified
5/5

2021-05-28

"easy to use website... will use again"

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Rep reply posted 2021-06-03
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try to make the ordering process as easy as possible for our customers! Thank you so much for your business!”


Verified
5/5

2021-05-28

part placed

"I had a great time ordering my parts. Will use them again. Thank You."

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Rep reply posted 2021-06-03
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your business and positive feedback! Thank you for being our customer!”


Verified Master Tool Repair Shopper
Verified
5/5

2021-05-26

"Found what I needed and customer service was very helpful."

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Verified
4/5

2021-05-25

Easy process

"The site is easy to use. Links from the manufacturer took me right where I needed to be and the site was quick and easy to navigate to the part I want.

Only issue is that the picture of the part does not match the part I want. I am hoping the photo is a default and the part that arrives is compatible.
"


Rep reply posted 2021-05-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for your valuable feedback as this is something we will look into! We always try our best to confirm the item pictured on the website physically matches the item in inventory. ”


Verified
4/5

2021-05-24

No need for password or account requirement for quick checkout process

"Need quick checkout process with no account or PW requirement"


Rep reply posted 2021-05-27
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for your valuable feedback! We currently do not have the ability for a customer to checkout without an email or password. This is something we are thinking about implementing in the future, and we're sorry for the inconvenience.”


Verified
5/5

2021-05-24

Awesome!

"I needed a particular part for a Craftsman air compressor and Master Tool Repair delivered."

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Rep reply posted 2021-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for your 5-star review! We appreciate your business!”


Verified
5/5

2021-05-18

Needed a part for Husky compressor

"Looked online and Master Tool had exactly what I needed. $20. Problem solved."

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Rep reply posted 2021-05-18
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We strive to provide the parts you need at a reasonable price! Thank you so much for choosing Master Tool Repair and taking the time to leave a 5-star review! We appreciate your business!”


Verified
5/5

2021-05-17

"muy de acuerdo con la compra"

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Rep reply posted 2021-05-18
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your business and thank you for choosing Master Tool Repair!”


Verified
5/5

2021-05-16

easy to find the part I was looking for and quick checkout

"would buy from again fer sure"


Rep reply posted 2021-05-18
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for your 5-star review! We appreciate your business and look forward to working with you again!”


Verified
5/5

2021-05-14

"I am not a internet shopper by choice but Master Tool is great."

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Rep reply posted 2021-05-14
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We are so glad you enjoyed our site! Thank you for your business and for taking the time to leave us a 5 star review!”


Verified
4/5

2021-05-12

Parts in need

"A surprise visit gave me hope that a replacement part was available for my Kobalt air compressor. They offered a suggestion to help me diagnose a leak I have and directed me to a part that could solve the problem. Many parts for my unit are no longer available, so their alternative is hopefully the solution."


Rep reply posted 2021-05-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're very glad to hear you found a potential alternative for your old compressor! We hope this works out for you and solves your problem! Thank you for your business!”