"TWO PLUS WEEKS IS TOO LONG FOR COMMERCIAL PARTS ORDERS"
"I ordered some product and the order was received, processed and shipped to me. It was great very competent "
"Right part great price
I will buy from them next time for sure"
"very speedy delivery. product was as advertived"
"The parts worked perfectly."
"Guys was not correct item
needed : part # r TQ901500AV
Piston head is flat, completely wrong"
"Item was as described, fast shipping, great customer service, will do business again"
"This was by far the best customer service that i have had from any company in years. The young man on the phone was so knowledgeable about his products it was amazing. I gave him the name of my item and a brief description of the parts i needed and he new exactly what i wanted and 2 days later i received them and they fit perfectly.What a Great job this young man did for me. I will always go to Master Tool for all my needs. Thank You for doing a Great Job , Joe"
"Very well knowledge and easy to deal with"
"Easy to order from, great follow up regarding order, checking for accuracy of the parts that I ordered. Adjusted shipping charges since two items were purchased. Would definitely buy from them again!"
"thank you
the part was spot on and a perfect fit
England's Orchard and Nursery "
"Replaced the check Valve and compressor works again!"
"Arrived quick and was a perfect fit."
"Very excellent service and knowledge"
"failed to include all parts. Got a TS response.,"
A rep from Master Tool Repair, Master Tool Repair, has responded:
“We apologize that your products took too long to ship. Our goal is customer satisfaction and we will look at this case and see where we can improve going forward.
Master Tool Repair does provide many hard to find parts for older compressors and sometimes these parts do take longer to procure and ship. We will make sure to improve our communications on these types of parts and the anticipated shipping timeframe.
We appreciate your business and hope that you will get us another chance to prove our capabilities. ”