"Difficult to talk to a real person."
"so far it has been good, I will know better when my parts come. "
“Thank you for giving a small business YOUR business. We appreciate it very much. ”
"Found part, ordered part and now I am waiting on the part."
“Thank you for your feedback and for taking the time. We'll have your order processed as soon as we can and if there is any delay, we'll let you know!”
"I love that the parts diagram is interactive and easy to use."
“We've put a lot of work into our site to make it clean, simple and intuitive to find your parts. Thank you for the compliment and for the 5 stars!”
"Thought I was going to have a hard time finding the part."
“We're glad we made it easy for you! Thank you for giving Master Tool Repair your business, and the 5 star rating!”
"
easy order and a lot of help links"
“Thank you for your positive feedback and for the 5 stars!”
"To buy was easy. The graphical views were easy to navigate on my phone.
Hopefully the product is solid."
“We appreciate your positive comments regarding our website and your experience! We've put a ton of work into making our site easy to navigate, find your part(s) and checkout. Stay safe and thanks again four your business!”
"Best price around on the Kit I needed.
I wish Shipping was more reasonable..."
“We're constantly negotiating better shipping rates from FedEx and USPS, but rates have increased over the years and we must keep up. We don't make any profits on shipping, so we try to be as competitive as possible. Thank you for the positive review!”
"This was fast, and easy. Probably easier than the time it will take to repair the compressor."
“Good luck on the repair! We appreciate the compliments on our website and thank you for the 5 star review!”
"Found the parts I needed and had em ordered within minutes"
“Thank you so much for giving a small business your business! We appreciate it now more than ever. Stay safe!”
"The site did provide replacement part for discontinued parts. Thanks"
“We do try our best to offer parts for older, discontinued air compressors. We know that it feels great repairing older equipment, and is one less thing added to the landfill. Thank you!”
"Very easy to find parts I needed"
“We thank you for the compliment and for the 5 star review!”
"It was an easy process, don’t know about delivery, haven’t received it yet."
“Thank you for the 5 star review, we appreciate it!”
"I've used this company to diagnose and repair my air compressor and they offer Schematics and how to videos and clear and concise guidance and service all along the way. delivery was timely given the pandemic and would highly recommend this company to anyone."
“Wow, thank you for the fantastic review! We appreciate you coming back to us for your air compressor parts, that tells us we're doing something right. It means a lot to us so thank you for the compliments and for the 5 star review!”
"it was good. please send me my part"
“We will send you your part! Thank you for your business.”
A rep from Master Tool Repair, Master Tool Repair, has responded:
“We certainly try our very best to answer every call, but sometimes we cannot. If you send an email or leave us a message, however, we are very quick to return your call or email. Thank you for your valuable feedback!”