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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2020-11-26

"It was easy and i loved it!"

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Rep reply posted 2020-11-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Our goal is to make life easy for you here, because life is hard enough elsewhere. Thank you for the 5 star review!”


Verified
5/5

2020-11-26

Master Tool Repair made it an easy compressor repair not compressor despair

"Easy to find the right part I needed for my customers Kobalt air compressor. Easy checkout process as well. All around great ordering experience. "

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Rep reply posted 2020-11-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your kind words so much, and for the 5 star review! We've put countless hours into our site to make it very intuitive, fast and easy to find your parts and checkout. Have a very safe and wonderful holiday, however you celebrate it!”


5/5

2020-11-25

Huskytools

"Master tool your parts are the best great prices will use you all again THANKS"

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Rep reply posted 2020-11-30
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for the 5 star review! We appreciate during these tough times, especially.”


Verified
4/5

2020-11-22

"20 dollars for 1 quick disconnect fitting... I can buy a 12 pack for the same size and use from amazon for 30 dollars..... oh well. 5 dollars is the cheapest to ship a 10oz part, in the same state... Shipping should be free,"

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Rep reply posted 2020-11-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We understand some prices can be expensive. We do our best to be competitive in pricing, but some manufacturers' cost to us is already expensive, and then we need to make a profit (as we want to stay in business). As for shipping, we're not Amazon. We are a small business and there's no way we can afford to offer free shipping. Maybe if Jeff Bezos would throw a few billion dollars our way we could entertain the idea. Again, we certainly appreciate your honest feedback. Stay safe and have a wonderful Thanksgiving!”


Verified
5/5

2020-11-21

By George they've got It!

"I was able to find parts for my 30 year old compressor that has never need to be repaired!"

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Rep reply posted 2020-11-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're so glad you found MTR and appreciate you ordering from us! We pride ourselves on offering parts for older compressors, so you can repair your equipment. That's one less thing in the landfill. Thanks again!”


Verified
5/5

2020-11-20

"Schematic is very easy to understand, part selection is so helpful. "

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Rep reply posted 2020-11-23
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your positive comments and the business! Have a wonderful and safe Thanksgiving holiday.”


Verified Master Tool Repair Shopper
Verified
3/5

2020-11-20

What catchy title?

"I just wanted to order a part for my compressor. I do not want to set up an account, provide my e-mail, set up a pass word, or set up an account. Too much information requested of me, and I am sure I will start receiving a bunch of spam from the information that I provided."

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Verified
5/5

2020-11-18

It’s great

"Excellent! Thanks for the help."

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Rep reply posted 2020-11-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad to help you! Thank you so much for the business and for the 5 stars!”


Verified
5/5

2020-11-18

Snazzy !

"I like working with Taylor Smith !"

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Rep reply posted 2020-11-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate the compliments very much and we'll pass them along to Taylor!”


Verified
5/5

2020-11-17

"Excellent availability and service!"

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Rep reply posted 2020-11-18
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your excellent review and the 5 stars! We think our service is second to none, as we're a small business that started out of a garage, talking with local customers and repairing their equipment. These are our roots and our service means a lot to us. Stay safe out there!”


Verified
5/5

2020-11-16

Great selection of hard to find parts

"Needed parts for an old Craftsman air compressor. This was the only source I could find for repair parts."

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Rep reply posted 2020-11-17
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for finding us and for choosing to order with MTR! We have parts that even the manufacturer has made obsolete. It's important to us to try and source parts for the older equipment. Thank you for the 5 stars! Stay safe out there.”


Verified
4/5

2020-11-16

Found the parts fast

"After searching several on line site, I would able to identify and order the part I needed very quickly"

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Rep reply posted 2020-11-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We think we have the easiest and most intuitive website for parts out there. We do try our best to always improve our site and to make it fast and easy for customers to find parts. Thank you for the positive review!”


Verified Master Tool Repair Shopper
Verified
4/5

2020-11-16

"First time I've had to buy a part for the compressor. Site was easy to use. Easy to checkout. Will circle back when I get the bleeder valve."

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Verified
5/5

2020-11-15

New/Old compress

"Picked up new/old compressor
Purrs like a kitten
Quiet too
Mastertoolrepair had the part I wanted to replace
"

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Rep reply posted 2020-11-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we could supply those parts to you, thank you so much for giving a small business your business! ”


Verified
3/5

2020-11-15

"i wjsh the shipping was a little more reasonable other than that parts are ok price"

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Rep reply posted 2020-11-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We understand, and we're constantly trying to negotiate on shipping costs. We don't make any profit on shipping, we only break even. Thank you for giving us your business!”