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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2020-11-15

parts availability

"they had the parts i needed for a 10 year old discontinued air compressor and the prices were reasonable!"

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Rep reply posted 2020-11-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're so glad you found the parts with MTR! That's one less thing in the landfill. We appreciate your business now more than ever. Stay safe!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-11-15

outstanding company

"Easy shopping was extremely happy with results."

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Verified Master Tool Repair Shopper
Verified
5/5

2020-11-15

"It was the best experience "

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Verified
5/5

2020-11-14

Hard to find parts

"small part for a big air compressor and no longer available at manufacturer. thrilled to find."

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Rep reply posted 2020-11-16
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're proud that we're one of the only outlets where you can find these older (or obsolete) air compressor parts, because that's what we know. Thank you so much for finding us and ordering with us, and for the 5 star review!”


Verified
5/5

2020-11-13

"Well organized website. Easy to find the parts I needed."

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Rep reply posted 2020-11-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate the compliments and the 5 star review!”


Verified
3/5

2020-11-12

"Would have liked to be able to find more information about the part I needed."

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Rep reply posted 2020-11-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We understand and we appreciate your feedback, as it helps us improve our site. If you have any questions on the item(s) ordered feel free to call us or email us and we'd be glad to obtain more information for it. If we don't know, we'll ask the manufacturer. Thank you for giving MTR your business!”


Verified
5/5

2020-11-12

Havent got yet

"I can't tell anything yet cause I haven't received part I'm just glad I found it and I diddnt want to replace compressor so glad I found part"

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Rep reply posted 2020-11-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad you found us! This is meant to be a cursory review of your experience with our website and checkout process. We'll have your order out ASAP and if there is any delay, we will notify you of this. Thank you and stay safe!”


Verified
5/5

2020-11-12

"Ease of finding parts and check out."

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Rep reply posted 2020-11-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try our best to make life easy on you, so you can find your parts and get on with life. Thank you so much for giving MTR your business and for the 5 stars!”


Verified
5/5

2020-11-12

Fixed that old dog....

"Real East to use and verify fit. Repaired a 22 year old compressor that has a $1500 replacement cost. All for $90. Thank you gentlemen "

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Rep reply posted 2020-11-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You are indeed welcome! We're so glad to hear that we saved you money and that you could repair your old equipment. That's why we're here and do what we do. No one would argue with saving money these days. Thank you so much for the very positive review!”


Verified
5/5

2020-11-11

Great experience

"Easy to find parts, fair pricing, customer friendly web page..."

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Rep reply posted 2020-11-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the 5 stars and for the compliments! This means a lot to us as we've spent countless hours designing a website that's simple, intuitive and fast. ”


Verified
3/5

2020-11-10

"So far the website was easy to navigate. I will reserve judgement on other areas upon receipt and installation of item."

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Rep reply posted 2020-11-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for taking the time to post your comments! This review is only regarding your experience with the website, so we hope we made it easy for you to find and order your parts. Stay safe out there!”


Verified
5/5

2020-11-09

"It was quick and easy to order online."

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Rep reply posted 2020-11-10
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Our goal is to make life easy on you. We've made it our priority to make our website as easy and intuitive as possible so you can find the right parts quickly. Thank you for the 5 star review!”


Verified
5/5

2020-11-07

"Looked for the parts I needed and was very easy to match my compressor and then find the parts. Gave me options on extra pieces or just what I needed so excellent setup of the web site and ease of use. "

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Rep reply posted 2020-11-09
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for the compliments and for the 5 star review! We've spent countless hours trying to make our website intuitive, simple and with information that will help you find and order the parts you need. Stay safe!”


Verified
4/5

2020-11-07

Question about shipping timeline

"While I felt the pricing and shipping cost was acceptable, I thought the timeline in receiving the product in 7-10 days was extremely long to wait. It's only one Husky regulatory. "

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Rep reply posted 2020-11-09
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We understand, and we want you to have your order as soon as possible. The 7-10 day timeframe is a general shipping window but it could be sooner. There are many variables. Yes, it's only one Husky regulator, but stock does run out sometimes and if that is the case, your order could be delayed. However, we will inform you of any delay. If you have any questions, feel free to call us and or email us!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-11-07

"very pleased to be able to find parts for this air compressor."

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