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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified Master Tool Repair Shopper
Verified
5/5

2020-10-04

happy to find parts for old reliable!

"Was happy to be able to find the parts I needed quickly and easily. Web site is very easy to use and navigate. My compressor is several years old and I was concerned I wouldn't be able to find them."

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Verified
5/5

2020-10-02

Parts

"Was very easy to order parts I needed. "

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Rep reply posted 2020-10-05
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's our goal! Thank you for the 5 star review as we appreciate it now more than ever.”


Verified Master Tool Repair Shopper
Verified
5/5

2020-10-02

"great internet site easy to follow"

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Verified
5/5

2020-10-01

mthers finest

"very easy to follow the shopping instructions "

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Rep reply posted 2020-10-05
A rep from Master Tool Repair, Master Tool Repair, has responded:

“I'm glad you found ordering on our site easy. We know you're busy and don't want to waste time with a complicated website and ordering system. We appreciate the 5 star review and your business!”


Verified
4/5

2020-10-01

great

"easy to use , easy to pay, good choice of shipping.
"

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Rep reply posted 2020-10-05
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We aim to make finding and ordering air compressor parts very easy and painless. Thank you for your positive review and for giving MTR your business!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-10-01

"Tell us more about your experience (Required) (Min 25)
You should remove the Min required
"

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Verified
5/5

2020-09-30

Exactly what I needed

"Easy to order. Fair price."

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Rep reply posted 2020-10-01
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We aim to please! Thank you for the 5 star review and for giving a small business your business!”


Verified Master Tool Repair Shopper
Verified
4/5

2020-09-30

Nice availability with parts, slow shipping

"Overall nice experience, but would be nice to have better part descriptions especially if a part being ordered needs some other parts, and they use different names other than expected. When one is used to Amazon Prime's 2-day shipping, 7-10 days seems a bit much, though I'm sure the parts will come sooner. Even the big packages that I ship arrive much sooner than that (3-4 days)."

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Verified
5/5

2020-09-28

Bought a valve

"Needed relief valve for compressor
Good web site to identify the right valve
"

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Rep reply posted 2020-09-29
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad you found the right parts on our website! Thank you for choosing to shop with a small business as we appreciate it now more than ever. Stay safe out there!”


Verified
5/5

2020-09-27

Excellent Service

"The back bracket failed or got lost several years ago. I made a wood one to replace it and it broke a couple of days ago. The compressor fell from the wall onto some paper stacked beneath it. Assuming I needed to make another wood wall bracket, my daughter said "why don't you look up the manufacturer and buy one". Good advice. Glad you're still providing them and adding the model number they will fit. Good to find some one still supplying parts for older models of their product. Thank you."

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Rep reply posted 2020-09-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we're here for you so you can get your older compressor up and running again! That makes us feel good, that we can offer parts to help in our customers' repairs. Good luck and stay safe out there.”


Verified Master Tool Repair Shopper
Verified
5/5

2020-09-27

"very good very good very good "

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Verified
4/5

2020-09-27

Great find

"Very happy to find this company for to parts to refurbish an old compressor. Good customer service."

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Rep reply posted 2020-09-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate you, now more than ever! We pride ourselves on our customer service and our product knowledge. If you need any assistance, just give us a call.”


Verified
5/5

2020-09-26

Way to go

"Order from here good price and good parts!!"

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Rep reply posted 2020-09-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you! We appreciate you and your positive comments! Stay safe out there.”


Verified
5/5

2020-09-26

"Satisfied search for parts discontinued by manufacturer"

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Rep reply posted 2020-09-28
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad you found us! We are proud to offer parts for older, discontinued models so our customers can keep their machines running. We know it feels good to repair equipment. Thank you for the 5 star review!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-09-26

Great website!

"It was very easy to find the parts I needed. Website navigates easily. Parts were in stock."

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