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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2020-08-23

Exciting service!!!

"Find exact part and more, nice service!!"

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Rep reply posted 2020-08-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate you and your compliments! We think our service is second to none. We know air compressor parts and built our company on product knowledge and personalized customer service. Thank you!”


Verified
5/5

2020-08-22

What I needed, with explanation!

"Most parts for these compressors are not available anywhere, but you had what I needed."

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Rep reply posted 2020-08-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try our best to offer hard-to-find parts and parts that even the manufacturers have made NLA. It feels good to repair equipment and to save something from going into the landfill. Thank you so much for the 5 stars!”


Verified
4/5

2020-08-22

thankful

"Very thankful you have the part I'm needing. Your on my list of go-to companies now. "

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Rep reply posted 2020-08-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for your positive comments and for shopping with MTR! We don't take our customers for granted, now more than ever.”


Verified
5/5

2020-08-21

old parts no problem

"glad to be able to find exactly what i need quickly"

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Rep reply posted 2020-08-24
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your 5 star review and for shopping with a small business!”


Verified
5/5

2020-08-20

Quick

"Interactive parts selection very cool."

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Rep reply posted 2020-08-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We think you're cool! Thank you for the very positive review and for shopping with a small business!”


Verified
1/5

2020-08-20

very exspensive

"Took forever to get a password that would work. Must be a one off pressure switch because average price is $25.00 - $45.00 not $61.00"

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Rep reply posted 2020-08-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for your valuable feedback as we greatly appreciate it, and appreciate you for shopping with us! We aren't the only game in town and yes, our prices are different than other retail outlets. Some items are priced much cheaper, some average, some more expensive. We also know what we're selling so you get excellent service and product knowledge when you order with MTR. Depending on the vendor, prices for items can vary. Stay safe out there!”


Verified
5/5

2020-08-19

Fast and Easy

"Finding the part didn't take long at all. Ordering was quick and check out was also. "

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Rep reply posted 2020-08-20
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for the positive review and for the 5 stars! We do our best to make life easy on you. Stay safe out there.”


Verified
5/5

2020-08-19

"Excellent service very friendly service and great price
Super easy to find items
"

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Rep reply posted 2020-08-20
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your compliments more than you know, so thank you! We pride ourselves on our personalized service, as we're a small business who built our company on these interactions. Stay safe out there!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-08-17

Power Ratchet

"Awesome and Easy to use"

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Verified Master Tool Repair Shopper
Verified
5/5

2020-08-13

"easy to use parts diagram and component list"

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Verified
5/5

2020-08-13

"second time i ordered from here always a good expierience"

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Rep reply posted 2020-08-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate you coming back to MTR so much, thank you! We're glad to be your air compressor parts supplier and we greatly appreciate your repeat business in these strange times. Stay safe!”


Verified
5/5

2020-08-12

"searched, found, ordered all within 10 min. Awesome
Thank you!
"

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Rep reply posted 2020-08-13
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You're very welcome, and thank you for the fantastic review! We try to make life easy for you so you can get on with it. Thanks again!”


Verified Master Tool Repair Shopper
Verified
4/5

2020-08-12

"The product was priced fairly but they get you on the expensive shipping cost."

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Verified
5/5

2020-08-12

good service

"quick and easy to order good pricing "

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Rep reply posted 2020-08-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Our service is our #1 priority, then getting the right parts to you quickly. Thank you so much for the positive comments and for ordering with MTR!”


Verified
5/5

2020-08-11

Super Experience

"My Kobalt Air Compressor died on me yesterday. I wasn't able to find the parts I need so I went online to locate parts and came up with your web site. I made an order and had some problems moving around in the web site. Your web page needs to be a bit more user friendly. I called the number and talked toa very nice fella he helped me get through my order other than that I finally got my order in. "

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Rep reply posted 2020-08-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're sorry to hear you had trouble on the website. We test it daily for any bugs so we will be sure to catch any problems. We always appreciate feedback as it helps us improve. Thank you for the 5 star review!”