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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2020-08-11

"had every thing i needed "

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Rep reply posted 2020-08-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We sincerely appreciate the 5 star review, and for you shopping with a small business. We appreciate it now more than ever!”


Verified
5/5

2020-08-11

Easy ordering online

"My ordering process, along with the website's information about the product was spot-on."

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're so glad to hear you had a great experience with our site! We've put countless hours into our website to make it easy, fast and intuitive for our customers to find the right parts quickly. Stay safe out there!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-08-10

very friendly service

"easy to shop with had what i needed "

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Verified
5/5

2020-08-10

Great Customer Service

"Customer service has been rapid and excellent. Can't ask for more!!"

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate your compliments so much! We never take it for granted. We're a small business who built our company on the best customer service we can provide. We thank you for your 5 star review!”


Verified
5/5

2020-08-10

GREAT PRODUCT

"EASY TO USE AND HELPFUL . "

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for your business and for your very positive review! Stay safe out there.”


Verified
4/5

2020-08-10

Only place I can find California air tools...

"California air tools directed me
To this page. Need a new check valve, and rubber feet, also need a gauge but they have the wrong one available on the diagram. I need the gauge with the fitting on the side, which is highlighted on the parts diagram, but the picture is clearly the one with the inlet on the bottom. Also as usual with parts shipping is sky high, tried to find some of the other items I needed for my milwaukee nailer but they don’t even list the gun. I’m guessing after this compressor breaks down again I will be SOL unless I can make generic stuff work.
"

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“First, thank you so much for your business and for your honest review. We are a distributor for CA Air Tools parts and if there is an error on the parts list for a particular model, we will contact CAT to have them correct it. We go by their manuals and if there's an error there, it's on them. Also, we don't sell parts for Milwaukee nailers, I'm afraid. ”


Verified
2/5

2020-08-09

30 minute purchase

"could not access guest check out...had to figure out a junk email to finish purchase...could not reset...have shopped here before but it was trying to make me jump through its hoops... It did this time, but nest time???? My time is more valuable than that.
AE
now its telling me my Email address is invalid. What a Joke!
"

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We are sorry to hear this. We take these concerns very seriously and it is always our intention to find any choke points or bugs on our website and repair them ASAP. I'm not sure what the problem was but we'll get our developers on this! We sincerely appreciate your feedback as it helps us to improve the whole experience. ”


Verified
5/5

2020-08-08

husky parts and more

"had everything I needed!!"

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We are very glad to hear it! Thank you for your business and for the 5 star review!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-08-07

Easy repeat customer order

"My first order for a small electrical switch went great and arrived earlier than expected- returning for another part and hope it is delivered as timely"

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Verified
5/5

2020-08-07

ON THE ROAD AGAIN....

"So far everything i've bought here has worked well , as it should ..."

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad you're on the road again! We do our best to offer the widest variety of air compressor parts at a good price, and to make the ordering process very easy. Thank you for the 5 stars!”


Verified
5/5

2020-08-06

"I really enjoyed your list of items I was looking for."

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad you enjoyed your experience on our site! We never take it for granted. Thank you for the 5 stars!”


Verified
5/5

2020-08-06

Happy One

"Easy to order! My old air compressor will hopefully give me a few more years of service!"

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's what we love to hear! It feels great to repair old equipment. Thank you for the business and stay safe!”


Verified
5/5

2020-08-06

"Easy to navigate site. I would buy from the site again."

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're glad we made it easy for you to find your parts and order them! We take this seriously because we know you have a busy life and want to get back to it. Thank you and stay safe!”


Verified
3/5

2020-08-05

"Need to let customers know that your web site works with some browsers but not all. Could not order using Microsoft Edge. Had to switch to Google Chrome."

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We sincerely appreciate your feedback, it's very helpful for us to improve our site. The site should certainly work with Edge but we'll do some testing to confirm nothing is amiss; if it is, we'll fix it. Again, we greatly appreciate you!”


Verified
5/5

2020-08-05

Found exactly what i needed

"Been looking for this part for a couple of weeks. Found it here. Pictures are great, showed me exactly what I needed to see. Great job."

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Rep reply posted 2020-08-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the compliments! We do try to upload as much information as possible for our products so you can quickly find the RIGHT parts. We appreciate your business!”