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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified Master Tool Repair Shopper
Verified
4/5

2020-06-19

Thx for having the part

"Most likely use your service for Other repairs."

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Verified
5/5

2020-06-19

Easy to find the part needed

"Went right to the model and part needed. No hassle"

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Rep reply posted 2020-06-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“That's our goal. Thank you for choosing to order parts from MTR and for the 5 star review! Stay safe out there.”


Verified
4/5

2020-06-17

Quicky parts

"I found what I needed and ordered in minutes. You guys rule."

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Rep reply posted 2020-06-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Well thank you! We think you rule, too. Stay safe out there!”


Verified Master Tool Repair Shopper
Verified
3/5

2020-06-16

"Slow website, and a bit clunky to get around. Due to slowness, it's easy to click buttons more than once, which caused me to get charged several times last week."

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Verified
5/5

2020-06-16

335 coming back to life

"So far So good I hope it works"

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Rep reply posted 2020-06-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for the 5 star review! If you have any questions or concerns at all, feel free to contact us and we'll be glad to assist you!”


Verified
5/5

2020-06-16

Amazed to find necessary parts!

"I needed parts for a Sears air compressor. Sears has gone out of business and the parts I need are hard to find. I'm amazed Master Tool Repair had the parts I needed, and at reasonable prices."

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Rep reply posted 2020-06-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're so glad you found us and found your parts! That's one less thing thrown into the landfill. We appreciate your business and for the 5 star review!”


Verified
5/5

2020-06-15

It was great to find the parts I needed!!!

"I found head gaskets and a tube I have needed for a long time. I almost have up on it."

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Rep reply posted 2020-06-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We're so glad we were here for you. Thank you for giving us your business and for the 5 star review!”


Verified Master Tool Repair Shopper
Verified
4/5

2020-06-15

"Shipping price was high, please offer more options USPS, UPS etc"

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Verified
5/5

2020-06-15

"Found my parts here that were hard to find or discounted. Thanks"

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Rep reply posted 2020-06-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try our best to find parts that the manufacturers have made discontinued, because it feels good repairing equipment, and that's one less item in the landfill. Thank you ordering with a small business!”


Verified
5/5

2020-06-14

Fast Eddie

"Fast and Easy with good selection"

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Rep reply posted 2020-06-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Our goal is to make finding and ordering your parts extremely easy and quick. Thank you for the 5 star review!”


Verified
5/5

2020-06-13

One and done.

"Found a replacement pump. I'm good to go!"

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Rep reply posted 2020-06-19
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Yes you are! Thank you so much for patronizing a small business!”


Verified
5/5

2020-06-11

"Very polite and helpful, Thank You"

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Rep reply posted 2020-06-12
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We think we have the best customer service out there. We are a small business who knows air compressor parts, and we understand the value of great service. Thank you so much for the compliments and for ordering with MTR!”


Verified
5/5

2020-06-10

Easy to order

"I got tired of waiting for a response from another company. I found what I needed with you quickly!"

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Rep reply posted 2020-06-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“And we appreciate you finding MTR! We know air compressor parts, it's all we sell. Thank you for choosing to order with us and thank you for the 5 star review!”


Verified
5/5

2020-06-10

They have the parts!!

"Extremely easy to use the website couldn't be happier "

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Rep reply posted 2020-06-11
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you so much for the positive review and for your business! We try our best to ensure our website is super easy to use with a fast and intuitive checkout. We know your time is valuable. Stay safe out there!”


Verified
5/5

2020-06-10

Quick & Easy !

"I’d like to not have to buy a wheel assembly for a virtually new unit where one wheel / tire split in half from the cold and the other wheel wasn’t affected.. Yet ? But I must say that Selecting Parts on the Master Tool Repair Website was easy and convenient."

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Rep reply posted 2020-06-10
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We've worked very hard to ensure our website is simple, fast and intuitive. Thank you for ordering with MTR and thank you for the 5 stars!”