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Product & services pricing
3.57/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.85/5
Customer service:
3.55/5
Return/Replacement policy:
3.28/5

Verified
5/5

2020-05-26

Clean and Simple

"The only place I could find an older part for my air compressor. Easy site layout and quick checkout."

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Rep reply posted 2020-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try to offer hard-to-find parts and parts that the manufacturers have made obsolete. Thank you for finding us and for giving MTR your business!”


Verified
5/5

2020-05-26

d

"Very quick and easy steps...website was extremely user friendly and easy to find the needed parts for my compressor."

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Rep reply posted 2020-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We've put so much work into our website to make it fast, simple, intuitive and easy to checkout. Thank you for the compliment, we appreciate our customers!”


Verified Master Tool Repair Shopper
Verified
4/5

2020-05-25

Found what I needed

"Depending on the shipping they could be a good source for parts on air compressors and their accessories."

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Verified
5/5

2020-05-25

SouthPaGuy

"Finding the part I needed for my compressor was easy. Checkout was too. Other sites where I looked did not have the part I needed. "

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Rep reply posted 2020-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for ordering with MTR, we appreciate your business now more than ever. We will process and ship your order ASAP and if there is any delay, you will be contacted about it.”


Verified
5/5

2020-05-25

Estatic

"Thank goodness I found the parts I needed. Have a great day"

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Rep reply posted 2020-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We thank you so much for finding us and for giving us your business! Stay safe!”


Verified
5/5

2020-05-24

Husky Parts Purchase

"The overall experience process was easy. Especially with the Husky compressor diagram which makes choosing parts easy. Thanks."

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Rep reply posted 2020-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You are welcome! Thank you for the compliments and for your business!”


Verified
5/5

2020-05-23

Q&E (QUICK & EASY)

"Very easy and painless. Should have done this before running all over and no one has the part. THANKS!!"

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Rep reply posted 2020-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“You're right! But in all seriousness, we've put countless hours into making our website easy to browse and find your parts, and checkout. We appreciate you!”


Verified Master Tool Repair Shopper
Verified
5/5

2020-05-22

Fixing careless son's goof

"Item is out of stock at Ryobi but you folks came through."

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Verified
1/5

2020-05-22

Seriously? A catchy title?

"Checkout is painful, don't force me to create a damned account to buy a simple spare part, and for @$%^ sake offer reasonable shipping prices on small parts."

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Rep reply posted 2020-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for your very valuable feedback. We're sorry if you had any trouble ordering on our site. We appreciate your business and stay safe.”


Verified
2/5

2020-05-21

"when i select and purchase an item, i really like to see what im getting in the cart and on the reciept, i saw niether when ordering a rolair part with p/n of vt488012"

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Rep reply posted 2020-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We do show the part number and description so if you didn't see this after adding it to your cart, that's something we'll find and fix. Thank you for your feedback and and we appreciate your business!”


Verified
5/5

2020-05-21

Great parts!

"Ordered parts before. Great experience."

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Rep reply posted 2020-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We thank you so much for coming back to MTR for your air compressor parts! We appreciate it now more than ever.”


Verified
5/5

2020-05-21

Great

"No problem with web site."

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Rep reply posted 2020-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We appreciate you taking the time to post your positive review!”


Verified
4/5

2020-05-21

Pleased,but Broke

"Found parts, paid a lot for parts, waiting for parts...."

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Rep reply posted 2020-05-26
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We try to be as competitive as possible with our parts pricing, so it's worth it for our customers to repair their equipment. Some manufacturers have a high cost to us as it is, and when we mark it up (because we do need to make a profit to stay in business), these parts can be somewhat expensive. We are always trying to make it worth your while and will continue to negotiate better pricing. Thank you for your order and for your valuable feedback!”


Verified
4/5

2020-05-20

FYI

"It would be nice to put a Made in USA star where it is applicable."

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Rep reply posted 2020-05-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“Thank you for your feedback, we can take this into consideration where applicable. Since we're a reseller, this is really up to the manufacturers to tag their items. But, we appreciate your comment and your business!”


Verified
3/5

2020-05-20

"You should give better shipping options. USPS flat rate Priority Mail is reliable and doesn't cost as much as FedEx to Hawaii. "

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Rep reply posted 2020-05-21
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We can certainly ship USPS Priority Mail to Hawaii, but only if the product is under a certain weight. Heavier items only ship to HI using FedEx. We're sorry for the inconvenience, we'll see what we can do about extending shipping options for more packages to HI. Thank you for your valuable feedback.”