"I very much liked the option to load my picture to the site and choose my custom colors. Then I had a chance to change my sizing after I ordered when they sent a reminder. Thank goodness I did- I caught a mistake. Both mats came and were well wrapped and look excellent with my artwork. "
"As described. Quick shipping. Very happy.
"
"Easy and accurate . Fast delivery fit like a glove "
"First time ordering frame and mat online. Easy to order, arrived exactly as expected. Great quality."
"The mat I selected was perfectly made and arrived quickly. It was securely packaged so that there was no damage. I’m very pleased with the entire process. "
"Our custom cut olive green matte arrived in a timely fashion, packaged with extreme care, and a product of top-notch quality. Could not be any happier. Thank you!"
"The mats I ordered were packaged well and arrived with no damage, they were cut to the correct size and the cutting was well done."
"Was able to get odd size mat, thanks"
"Very responsive with product delivery however the matboard and plexiglass were cut too large and I had to trim them to size."
"The double mat I ordered was perfect in every detail: correct size, great color. (I only wish a backing board had been included.) "
"Easy to order, fast and great quality. "
"Easy and accurate web site to design your custom mat."
"The mat I ordered came quickly and was cut precisely to the measurements given. The color and quality of the matting was beautiful. "
"Excellent quality, timely delivery!"
"Great quality mattes with a quick turnaround and large variety of color choices. "
A rep from Matboard And More, matboardandmore, has responded:
“Thank you for your feedback.
We’re glad to hear that you found our product delivery to be very responsive. However, we apologize for the inconvenience caused by the matboard and plexiglass being cut too large. This should not have happened, and we understand how frustrating it must have been to trim them to size.
We will review our cutting process to ensure this issue does not occur in the future. If you have any further concerns or need assistance with your order, please don't hesitate to contact our customer service team.
Thank you for bringing this to our attention, and we appreciate your understanding.”