"I couldn’t find the correct color way to match a previous ordered mat and the customer service was super helpful. The mat is perfect, once again!"
"My order was perfect. The order process was seamless and my mats arrived in perfect condition thanks to the super protective packaging. I could not be more pleased with the color and quality of my mats. I will definitely come back here for any more framing needs. "
"It is not usable, so it was a waste of my money and time."
"Nice mats with great customer service!"
"Ordered to frame one of my watercolor paintings. The website was easy to use and the frame and mat look terrific. I highly recommend!"
"the product arrived sooner than expected which was awesome and the color of the matte was perfect!"
"I had a watercolor I purchased from a local artist. It needed to be highlighted with new matting and a frame...this order was perfect."
"My mat order arrived quickly and I'm so pleased with the high quality of it! It looks great in the frame and the contrasting color of the small edge in the mat I chose is accurate in person to how it appeared online. The only thing I noticed is that the mat seemed like perhaps one edge was cut slightly wider than the other, as thought it had been oriented for vertical rather than horizontal display. I suspect this may have been my own oversight in selecting or deselecting an option when I placed my order, but luckily, it's not really noticeable when the item I was framing is in the frame (and I'm pretty picky, too, so that says a lot!). I'm already planning to place another order soon for an item I'd been wanting to frame for a long time, but hadn't been able to find the exact mat in a store. I know Matboard & More will have what I'm looking for! Thanks for a great experience!"
"I was stunned at how simple the ordering process is so seamless and simple. Loved the visuals as I put in measurements to visualize my order. Shipping was quick and well communicated. "
"Easy to follow ordering directions. "
"The mat I ordered was cut precisely to the requested dimensions and the color was exactly as advertised. I’m pretty sure that’s perfect"
"Beautiful mats, quality is excellent, shipping time top notch!! I'll be back. "
"Overall good job -fast and easy to order. But prices are high and a couple of the mattings had imperfectly cut inner corners. "
“Thank you for your feedback and for choosing us for your matting needs. We’re pleased to hear that you found the ordering process fast and easy and that the matting met your overall expectations.
We apologize for the imperfectly cut inner corners on a couple of the mats and understand your concerns about the pricing. We strive to provide high-quality products and will review our cutting process to ensure better precision.
If you have any further concerns or need assistance, please don’t hesitate to reach out. We appreciate your business and hope to serve you again in the future.”
"Everything that I ordered came as I wanted. The prices are the same as any other framing place and you don't have drive around looking for it."
"Great experience. Easy to use website. Great service for what seemed like custom work but wasn't charged extra for custom work. Fast delivery. Great quality."
A rep from Matboard And More, matboardandmore, has responded:
“I’m very sorry to hear that your mat arrived with bends and is unusable. We strive to provide quality products and service, and it’s disappointing to hear that we’ve fallen short of your expectations.
We’d like to make this right for you. Please provide us with your order number and a photo of the damaged mat. We will arrange for a replacement to be sent to you as soon as possible at no additional cost.
Thank you for bringing this to our attention. We appreciate your patience and understanding as we work to resolve this issue promptly.”