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Product & services pricing
4.10/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.47/5
Customer service:
4.36/5
Return/Replacement policy:
4.10/5

Verified
5/5

2024-07-03

Matboard excellent quality

"Great communication and fast shipment and matboard was excellent quality"

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Verified
5/5

2024-07-02

Great

"Beautiful board, It was exactly as ordered. It was easy to do and great service"

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Rep reply posted 2024-07-02
A rep from Matboard And More, matboardandmore, has responded:

“We are very sorry to hear about the difficulties you encountered with your check-in process. This is certainly not the level of service we strive to provide, and we regret the inconvenience it caused you.

We apologize for any lack of communication on our part. Please reach out to our customer service team at info@matboardandmore.com so we can assist you in resolving this issue and ensure you receive your refund as quickly as possible.

Thank you for bringing this to our attention. We are committed to improving our service and appreciate your feedback.”


Verified
5/5

2024-07-02

Great experience.

"The mat board was exactly what I ordered and it arrived sooner than expected."


Verified
5/5

2024-07-02

Got exactly what I ordered

"I got exactly what I ordered and my pictures look fabulous...
thank you matboard & more
"

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Verified
5/5

2024-07-01

Fit perfect

"The mat fit perfect and allowed me to salvage a frame/mat I purchased that was 1/4 inch off…thanks!"


Verified
5/5

2024-07-01

Nice mat

"Simple, easy and reasonable price. "


Verified
5/5

2024-06-30

Thumbs up!

"Great product and fast delivery "

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Verified
5/5

2024-06-30

Super Products and Service!

"Delivery was prompt. Packaging everything one could ask for as far as keeping paper products safe and unblemished - no wrinkles, nicks, raggedy edges, creases - very professional, minimum of packing material used, all cardboard - no peanuts. foam, plastic filler, etc. that cannot be recycled. I cannot say enough about the care this company obviously takes in their shipping process! Products I ordered were exactly as described. Prices very reasonable. I will continue to order from their fairly extensive selection of matboard options for the foreseeable future. See no reason to look further than Matboard & More. Just very, very pleased with them!"

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Verified
4/5

2024-06-29

Impressive packaging!

"Very pleased with how well my order was so carefully packaged. Not fully satisfied with frame I ordered. That's on me though, should have read description of product more carefully. "

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Rep reply posted 2024-07-05
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for your feedback.

We’re glad to hear that you were pleased with the careful packaging of your order. We strive to ensure that our products arrive in perfect condition.

We understand that sometimes the product may not meet your expectations. If there’s anything we can do to assist you with finding a frame that better suits your needs, please let us know. We’re here to help and ensure you’re fully satisfied with your purchase.

Thank you for choosing us, and we hope to serve you again in the future.”


Verified
5/5

2024-06-28

Exactly what I wanted

"Fast delivery, quality mat. Thanks! "


Verified
5/5

2024-06-28

Exactly what I ordered.

"I was delivered precisely what I ordered with no surprises. I'm a happy customer."

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Verified
5/5

2024-06-28

Perfect for my matted fair entry!

"My mat was made and delivered much more quickly than expected. It fit my photograph perfectly and looks flawless. I’m proud to display my entry with this mat at our local fair! "

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Verified
5/5

2024-06-28

Quality like always

"I can count on good quality frames and matting from Matboard. A bit expensive, but good for the rare occasions when I need a custom-made order. An added plus for my recent order, was that it arrived earlier than expected, which was very ideal! "

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Verified
5/5

2024-06-28

Perfect fit

"Ordering was so easy. All you need is your picture size and frame size. The rest is figured for you. They have a lovely selection. They packaged the mats to protect during shipping and the mats arrived pristine."

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Verified
5/5

2024-06-28

Great service!

"Accurate, fast, easy! Will use again."

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