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Product & services pricing
4.10/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.47/5
Customer service:
4.36/5
Return/Replacement policy:
4.10/5

Verified
5/5

2024-06-20

Awesome

"Matboards totally delivered!!!! The color, quality and the custom size I requested! The mat elevated my print for sure "

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Verified
5/5

2024-06-20

Perfect!

"This was exactly as ordered!"


Verified
5/5

2024-06-19

Great custom mat boards & frames

"I've used Matboard and More a few times and have always been satisfied with the results. It's a very straightforward process to design a custom mat board and frame combination."

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Verified
1/5

2024-06-19

High price for thin poster board material.

"Very high price for thin low quality poster board. For $78 I expected a much thicker higher quality mat board. Very disappointed. "

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Rep reply posted 2024-06-19
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for your feedback. We’re sorry to hear that the mat board did not meet your expectations.

Please note that our 4-ply mat board is the industry standard, but we also offer 8-ply mat boards and double matting options to increase thickness and enhance the overall presentation. It sounds like an 8-ply or double mat option might be more suited to your needs.

We encourage you to reach out to our customer service team to share more details about your experience. This will help us understand the issue better and assist you in finding a solution that meets your expectations.

Thank you for bringing this to our attention.”


Verified
5/5

2024-06-19

Exactly as I ordered

"I ordered a custom size to have a perfect fit for an important certificate. The mat arrived exactly as I ordered it and I am very satisfied."

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Verified
5/5

2024-06-19

Custom size, great price

"Easy order, quality and fast delivery "

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Verified
5/5

2024-06-19

Beautiful mat and Frame

"I had tried two other vendors and multiple retail stores before I found your site. I needed a non-standard size frame and the one you delivered, with a double mat, was perfect. The site was easy to use and clearly explained how to measure the different components. I will use your company again soon!"


Verified
5/5

2022-04-20

Excellent!

"I’ve bought mats and frames from them over the years. The efficiency, quality, and precision of their work couldn’t be better. They send it conscientiously wrapped and boxed so everything is safe during shipping. I’d recommend them 100%!"

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Verified
5/5

2024-06-19

"Order arrived quickly and was perfect "


Verified
5/5

2024-06-18

Great option!

"Quick shipping and came packaged so well! The color swatches were very accurate online."

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Verified
5/5

2024-06-18

Fast service! Excellent Quality!

"Website very easy to use to determine exact dimensions."


Verified
5/5

2024-06-18

Turned out great!

"Very happy with the finished product, it fit perfectly."

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Verified
4/5

2024-06-18

Good first purchase

"Arrived when expected. Good quality. I purchased 15 of the same size and same cut matts. They arrived well packaged and undamaged. Material used was very good and what I wanted. Cuts were okay and will be fine for my projects. I can't rate higher because there just wasn't any part of my order that required higher level service. I will use them again and may try a custom order; but my experience is if you have something with an unusual size, try to find a local vendor who can see the project with you."

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Rep reply posted 2024-07-29
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for your feedback! We’re glad to hear that your first purchase met your expectations with timely delivery, good quality, and well-packaged items. It’s great to know that the material and cuts were satisfactory for your projects.

We appreciate your insight on the benefits of working with local vendors for custom sizes. We strive to offer excellent service and will consider your feedback as we continue to improve.

If you decide to try a custom order or need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!”


Verified
5/5

2024-06-18

Excellent Service and Product

"Everything was easy and professional from start to finish. Totally satisfied with the product...and the packaging was unbelievable. No chance of the product being damaged in transit. I will definitely use them again."

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Verified
5/5

2024-06-18

Awesome customer service!

"I contacted customer service because I needed my mats sooner than I had originally specified in my order. They sent them that same day and I was able to meet my deadline. This company has an easy to follow website, great quality product and exceptional customer service. "

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