"The ordering process was easy and the mat came exactly to the measurements and color specified. My only complaint is that the mat was bent during the shipping process and there is a visible fold line."
"I was very happy with my custom mat which turned exactly what I wanted. The turn around time was very quick and the product excellent. I will order again!"
"Delivered exactly what I ordered "
"My order has not even been delivered yet and I’m prompted for a review. At this time - the processing was slow, tracking out of date and still yet to be delivered - very disappointed "
“Thank you for your feedback.
We apologize for the inconvenience caused by the delay in delivering your order. We understand your disappointment and frustration with the current status of your shipment. Rest assured, we are actively working to resolve this issue with the shipping carrier to expedite delivery.
Please know that your satisfaction is our top priority, and we appreciate your patience during this time. If there’s anything else we can assist you with or if you have any further concerns, please feel free to reach out to us directly.
Thank you for your understanding.”
" I was very pleased with my experience and my purchase when it arrived. I would highly recommend Matboard and More"
"Easy to order. Good price. Arrived in good time. Product fits as expected and looks great."
"The mat and frame were perfect and it looks amazing! Well packaged and arrived quickly and safely. Thank you so much! It was so easy and convenient. "
"Done well. Will order again. "
"I used the Matboard Whit an old frame, and looks great the quality is great I will buy it again! Same frame different color mat and a Christmas picture this time! "
"Happy with quality and site was easy to use - I made a correction to my custom mat - you have 48hrs to make changes . Delivery was within a week "
"It was very easy to order, and the mat was just what I needed."
"After several purchases, I can confidently give 5 stars! Very pleased!"
"website was easy to create my matt. the quality of the product is exceptionl"
"I like being able to order exact measurements."
"I ordered custom matboards and frames. They are beautiful and exactly what I ordered. They also shipped and arrived here very quickly! I made a mistake in my order and they were very helpful in adjusting it for me. Definitely would order from them again!"
A rep from Matboard And More, matboardandmore, has responded:
“Thank you for your feedback.
We're pleased to hear that you found the ordering process easy and that the mat arrived exactly as specified in terms of measurements and color. However, we apologize for the inconvenience caused by the mat being bent during shipping, resulting in a visible fold line.
Ensuring that our products arrive in perfect condition is a priority for us. Please contact our customer service team so we can arrange to send you a replacement mat immediately. We want to make sure you are completely satisfied with your purchase.
Thank you for bringing this to our attention, and we appreciate your understanding.”