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Product & services pricing
4.11/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.47/5
Customer service:
4.37/5
Return/Replacement policy:
4.09/5

Verified
1/5

2024-03-21

Product not delivered

"We have not received it. Taking way to long to deliver. Keeps getting pushed back. Idk what happened but very disappointed "

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Rep reply posted 2024-03-25
A rep from Matboard And More, matboardandmore, has responded:

“Hello our valid customer we are reaching out to get an update on this :) We do hope it was delivered and everything is to your liking.”


Verified
5/5

2024-03-21

Delivered as promised

"Easy web site to use. Mattes were cut to specifications. Would use the site again."

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Verified
5/5

2024-03-21

Blue mat

"The mat color was perfect! The size was just what I needed!"

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Verified
5/5

2024-03-21

excellent service

"well packed, arrived on time, good value"

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Verified
5/5

2024-03-21

Exactly what I ordered.

"Mat boards were just what I ordered. Precise and clean."


Verified
5/5

2024-03-21

Fast and accurate

"Just what i needed, order arrived quickly so i could get my art on the wall fast!"

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Verified
3/5

2024-03-21

Too expensive

"Paid almost $70 for a double mat. Granted, it was large, 22" x 28", but I don't think I can afford this place anymore. The quality was excellent."


Rep reply posted 2024-04-10
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for sharing your feedback with us. We're pleased to hear that you found the quality of our double mat to be excellent.

We understand that pricing is an important consideration for our customers, and we strive to offer competitive prices while maintaining high-quality products. We apologize if the cost of the mat exceeded your budget expectations.

Your feedback is valuable to us, and we will take it into consideration as we continue to review and adjust our pricing strategies to ensure they remain fair and accessible to all our customers.

We appreciate your support and hope to have the opportunity to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.”


Verified
5/5

2024-03-20

Great experience!

"The mats were perfect, look great, and were delivered very quickly! Pricing is a little high compared to other sites, but with free shipping it works out to be about the same. No issues with quality or sizing, would recommend! "

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Verified
5/5

2024-03-20

Quality work

"My order was cut to exact dimensions and delivered to me within a couple of days. Extremely satisfied."

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Verified
5/5

2024-03-19

Perfect every time

"As always, the mats are cut perfectly and are of quality material "

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Verified
5/5

2024-03-19

Great product and looks great!

"My two mats for picture frames came back exactly like I wanted. Very happy!"

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Verified
5/5

2024-03-19

Perfect!

"These arrived exactly as described and in great condition!"

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Verified
5/5

2024-03-19

Great service and product

"The best ever. Very easy to design a complicated mat. Frame and plexiglass just as promised. Good value for money."

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Verified
5/5

2024-03-19

Exactly what I wanted!

"The process was easy-peasy! Very nice online system."


Verified
5/5

2024-03-19

Good quality and fast shipment

"Very happy with the order"