ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.11/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.47/5
Customer service:
4.37/5
Return/Replacement policy:
4.09/5

Verified
5/5

2023-06-27

Great experience

"I had 2 professional photos of musicians that I wanted to frame that were 13 x19 and 8.5 x11. While I was able to find frames that size, both photos had small white borders around the photo that I wanted to hide. I was able to order custom sized narrow mat boards that covered the white borders and still fit the frames exactly without covering any more of the photos than necessary. They were reasonably priced and shipped quickly. Just what I needed and the photos look great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-13

Exceeds expectations !

"Received a picture for Christmas. The print was sketched by a tattoo artist. Loved the bird print but was disappointed as it appears to be sketched on a piece of brown paper grocery bag. I struggled with how to display it and hoped I could find a mat that was colored to give it some depth and allow me to frame it. So happy with the outcome! Thanks for the quality work. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-12

Simple and easy to use.

"I ordered a double mat for a piece of art that had a crummy looking old mat on it. The colors on the website were very good resolution, and the order came in just like I hoped. I like that the math is worked out for you and mistakes are prevented with the formulas they use and the handy verification process that is baked in to the program. I used to cut mats many years ago, and these are cut very well ( perfect corners!) and pre adhered to make fitting up a breeze. I will definitely look up this company any time I need a mat!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-12

Easy and fast

"Easy and fast ... good quality and communications"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-03-12

Stupendous Experience!

"The process from start to finish (ordering to delivery) was excellent. The experience was seamless. Customer service responded to an email efficiently and effectively (and they were very kind). The product itself ended up being even better than I had thought it would turn out. The packaging it was the most meticulous of literally any package I’ve ever received. Thank you. Excellent work! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-03-12

Out $35+ For Non-received Product

"Matboard did not put my complete address on the delivery and the delivery service returned it to the company as undeliverable."


Rep reply posted 2024-03-15
A rep from Matboard And More, matboardandmore, has responded:

“Hi valued customer, thanks for reaching. Don't forget we have a generous replacement policy when it comes to shipping issues and always here to help. The priority is always a perfect end project so don't hesitate to reach out to us in the future when issue like that arise.”


Verified
5/5

2024-03-12

Great color choices

"I liked that I was able to upload my picture and view different mats before ordering."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-12

Great product and service

"Ordered three double matboards. They arrived quickly and are perfect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-03-12

Nicely delivered, protected

"
Nicely delivered, protected
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-10
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for sharing your feedback with us. We're delighted to hear that your order was nicely delivered and well-protected.

Ensuring that your items arrive safely and securely is a top priority for us, and we're glad to hear that we met your expectations in this regard.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Thank you for choosing us. We appreciate your support.”


Verified
5/5

2024-03-12

Beautiful mat, fast shipping

"The mat was perfect, we are ordering again this week!!! A++++++ "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-10

Exactly what I wanted!

"Easy design process, fast shipping, arrived in good shape, and was exactly the matboard that my oddly sized print needed to make it pop! All for a very reasonable price. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-10

Beautiful mat board, great price, quick service!

"It could not have been easier to order my odd-sized matboard. I received it within 3 days and it is perfect! Will use again!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-09

recomended

"great packaging, great boards, great prices. i wanted to test this store out, and i will def be back for more. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-08-05

Just what I ordered!

"I’ve always been happy with everything I’ve ordered from Matboards and More. Great quality. Very dependable service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-09

Great Service

"Very pleased with the quality of the custom matte board and prompt shipping met my deadline. Thank you.

KG
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process