"Ordered a compressor online and when I got it it didn't work right out of the box. They wanted me to pay to send it to the factory service center. I wanted my money back and had to pay to send back to them. The only reason I ordereed it from them was thay had free shipping. I think they do that to entice people to order from them. Then when they ship out a bad product you have to pay to ship it back and then they will charge you a 15% restock fee if you ask for a refund."
"dissapointed that product purchased is not available"
"I got exactly what I ordered for a very reasonalbe price (i.e. no tax or shipping!), and it came it a timely fashion."
"Great products easy to use web site"
"Excellent Service. Easy online ordering."
"Very happy with the products and service. Prompt processing and delivery of order.
Will happily shop with Max Tool again and will refer anybody to Max tools.. Cheers"
"STAY AWAY FROM MAX TOOL! ORDERED ON 2/29 AND STILL NOTHING ON 3/9/2012. CUSTOMER SERVICE IS OF NO HELP. WOULD NEVER USE THEM AGAIN AS THEY ARE COSTING ME MONEY BY NOT HAVING MY TOOL HERE ON TIME! FREE POPCORN MAKER WAS NOT WORTH CONSIDERING MAX TOOL. WISH I WOULD HVE BOUGHT LOCALLY"
"Everything arrived as ordered and I am very happy,
The use of fed.x ground delivery is a complete Joke it took several days to deliver,but when sent UPS it only takes two days from LA area
received order 3/6/12"
"excellent experience. never shopped max tool before ,they had the product i was looking for at a good price so i ordered. product arrived very quickly with free shipping. i am very pleased with my product and fast service. i will shop them again and recommend them to my friends. thanks max tool"
"Terrible experience. They sent the wrong tool and then sent Fedex to pick it up from us. I went ahead and paid for the tool again so I could get it right away. They were suppose to refund me the amount once they received the wrong item back to their warehouse. Their managers would not return my calls even though I was very polite. I will now have to go to my credit card company to get my money back. "
"Website easy to use. Free shipping. Quick delivery."
"Great price, fast shipping"
"My order from Max Tool arrived my adress in Norway, 9(!) days after i ordered, and everything was as promised. One satisfied customer will definetly use Max Tool in the future!
My key words would be: Quick and presise!"
"I ordered on Tuesday and my order got here on Friday. Everything was packaged good and arrived on time thanks for the great service
"
"Great i got the tool in three days. It workes very good."