ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2020-04-20

Makes no sense with shipping

"I ordered 3 rolls of filament and each roll said they had 15+ in stock. I place my order on Saturday and said my order would be shipped in 8 days if it was in stock. I thought perfect.

5 days later I get an email saying one of the rolls of filament wasn’t available. I thought how weird, did they not put aside filament for online orders? I said fine and called to try to replace the filament. They then told me they could not replace the filament because they wouldn’t be able to change my order or might be able to get to my order. I said fine the order must be close to shipping.

4 days later my Item ships and it only has one roll of filament with no confirmation of my other roll cancelled and this showed that they could have found my order and replace the missing order.

Just beware that they won’t save your order if you order online and you’re out of luck if someone else gets to it curbside or In store within the 8 business days before they actually decide to ship your order.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-04-21

Great customer service

"I bought something and then immediately was sent a listing to a better item at the same price elsewhere. They canceled my order within an hour and it was all good!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-21

All and more!

"Received yesterday, took no time to set up and was up and running without any problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-04-21

Top Notch Service

"Extremely quick shipping. Arrived a day earlier than expected. Item was in perfect condition!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-04-21

Disappointed

"Online order never shipped, no notifications. Waited over an hour and a half on hold. Gave up and hung up. Hire support staff or inbound call center staff. This busy you can afford not to. Ordering from Amazon from now on."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-04-21

They didn’t deliver

"It took them over a week to tell me they couldn’t complete my order. They’re an electronics and computer vendor. Isn’t their inventory computerized? They’ll never hear from me again."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2020-04-21

Fast shipping, everything exactly as expected

"When I first received my shipping date I was concerned. However that estimate was high and I had my items before the original ship date was crossed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-04-21

"the item I ordered was available for online shopping then got switched to in store pick up, the day before my item was suppose to ship."


Verified
1/5

2020-04-21

Never received product

"If it was supposed to be delivered, it did not come. I have not received it, nor have I received any instructions on what to do if I didn’t receive it"


Verified
1/5

2020-04-21

My order was canceled

"Ordered on one day two days later was told they could not fill the order, when I placed the order all items were supposed to be in stock "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-21

5 stars are not enough.

"Big enough to have great prices, small enough to remember customer service still means a lot."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-04-21

the worst customer service ever

"Do not order from this company. There is no way to check your order status other than to call or chat with them. I spent several hours trying to just find out if my items were shipped. The address they gave Fed Ex for me was wrong (fortunately at very clever driver figured out where to deliver). I would not shop there again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-21

New Home PC

"Found what I wanted on their website, ordered and delivered in less than a week! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2020-04-21

Business as usual

"As always Microcenter comes through ahead of schedule and service with a smile "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-20

Great service

"Great doing business together "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges