ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-04-17

"Excellent price & on time delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2020-04-17

Slow delivery

"I still have not received my antivirus software. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2020-04-17

Item canceled 2 weeks after order was placed

"Item canceled weeks after it was placed. No notification prior that it was delayed. "


Verified
2/5

2020-04-17

SHIPPING CONCERN

"Am wondering why it hasn't been yet delivered. 1. why give a seven day shipping time frame? 2. Tracked it to Henderson, CO ( A Denver suburb) two days ago, yet has yet to get across town!

Understand a couple day ship date, but a week from Dallas? If it was in Henderson two days ago, why hasn't my order gotten delivered here, on the other side of Denver? I could catapult it over!
If Microcenter has such a long ship time, it needs to hire more personnel. Amazon would have it here yesterday - several days ago!

No apologies,, what are you doing to get it here?
Ralph Johnson

61299991284020129184
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-04-17

bad customer service

"Bad customer service by not telling product order was canceled. We thought that it may have been stolen of our porch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-04-16

Early delivery, but

"It was great that my delivery was early. Although I was a little disappointed to find that one of my items had been cancelled, without being notified. I was refunded for the missing item. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-04-16

Waited Two Weeks To Tell Me "Product Unavailable"

"I placed an order for a monitor that was relatively hard to find (given the COVID-19 buying spree). MicroCenter said they could ship it in two weeks. I placed an order. 13 days later I received a "Order cancelled. Product unavailable" e-mail. At which time I had to re-start the search having lost nearly two weeks."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2014-02-27

Excellent experience

"Delivered as promised to our facility"


Verified
1/5

2020-04-16

Order was cancelled days later

"I placed an order for PLA filament, and it was cancelled several days after I ordered. No explanation. It was in stock at the time of order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-04-16

No help, online, text, call or in store!

"I put an order for a hard drive online on 4/09 suppose to be shipped the 17th try to cancel the order with no luck, no answer by any way so decided to head to the store. For my lock the said that the order can’t be cancelled that is a different system and if I want the hard drive have to buy again and return the one delivered. Great customer service! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-04-16

Quick, easy and Painless Upgrading of Computer Security

"I was able to do everything online, without having to leave my house. My purchase was quickly uploaded and put into use immediately. I'm very satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-04-16

Ordered filaments

"Everything came right on time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-04-16

Where is the order?

"I understand that Covid-19 is affecting business, but they are two days behind on shipping out something they supposedly had in inventory. I keep asking where is it, they claim it is in the warehouse but cannot give a truthful update as to when it will ship. I ordered it on the 7th of this month and here it is the 16th and still no update. Terrible."


Verified
2/5

2020-04-16

Took a week to be 'routed' then cancelled half the order

"Their design choice is lackluster and confusing, there is no direct way to track the status of the order. Then when it was finally time to ship they just canceled half the order; my monitor, and sent the other half; screen cleaners, without giving me the option to just cancel the entire order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-04-16

256mb flash drive

"Everything was fine until I noticed that the flash drives states it is a 256mb drive but only has 230mb of free space when opened. Thanks for ripping me for $90. Dollars on my purchase of 3 drives. My files which I bought these drives were to copy a file that is 238 mb. Obviously, your drive being 26mbs short of 256mb will not work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process