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Verified
5/5

2020-03-24

Great delivery communication

"It took a few days for our product to ship but that is completely understandable considering the circumstances. We knew when we were supposed to receive the item without even having to ask. We were pleasantly surprised when it showed up a couple days ahead of their estimate. "


Verified
1/5

2020-03-24

No communication due to COVID-19

"Nothing was delivered, and there is no one to talk to. They have my money, I can't cancel the order and I can't receive the goods.
If they were going to shut down for the virus, they should have refunded orders they could not fill.
"


Verified
5/5

2020-03-24

Computer protection

"Easy online process, product pro forms as expected. Thank you "

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Verified
3/5

2020-03-24

No product or contract.

"Since I ordered I've received one email stating that my order might be delayed. That was four days after placing my order and almost a week ago. Since then I have not heard anything. "

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Verified
2/5

2020-03-24

Customer service rep hung up on me

"Called to identify if package was properly labeled. fed ex informed me they had to push back delivery twice due to incorrect label produced by shipper. Agent said they can email me was tracking number. When I asked if fed ex contacted them regarding an improper label, the agent said they can email me a tracking number. When I asked if there was a way to ensure the label and information on it was correct the agent hung up. "

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Verified
5/5

2020-03-24

Fast delivery

"Speedy delivery! I appreciate the fast service at reasonable prices. "

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Verified
5/5

2020-03-24

Great experience

"So this is was the first time I had ever purchased anything from micro center. And the online experience was very simple, shipping was fast. I have no complaints at all. Will definitely be a repeat customer. "

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Verified
1/5

2020-03-24

Poor shipping

"I ordered two item that were both in stock. They took a full week to ship one of the items. They have now given me two tracking numbers that don't exist. I am currently at 9 days and waiting for the other item to ship."

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Verified
5/5

2020-03-24

Great Computer at a Great Price

"Have been using the same laptop for 10 years. It was time for an upgrade.I had checked out a few online. When I got to the store, the salesperson asked me what I use the computer for. She recommended one of the ones I had thought might be right from the research I had done. So, that was very reassuring. I have a great Acer laptop that is very fast and does everything I dreamed of and more for a little less than $500."

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Verified
5/5

2020-03-24

Awesome

"Bought a new pc setup and worked beautifully! Speedy shipping and excellent customer service! Thanks so much! Will be using this company from now on! "

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Verified
1/5

2020-03-23

Hasn’t been delivered yet

"Yeah, not sure why I received the email telling me how my delivery service was, when it hasn’t been delivered yet?!? Typically takes a couple days (3 max) but now it’s been over a week since I ordered it. Checked on the route and says it hasn’t even left or has had a label made for it."

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Verified
1/5

2020-03-23

We never received our pc. Where is it at??z

"I have no answers and I never received our pc it was supposed to be here by March 17th and now it is March 23rd ridiculous since I order it from middleburg heights store online. I wish I would have went to store directly if I knew we are never going to get it."

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Verified
1/5

2020-03-23

Terrible customer service

"Took forever to get somebody on the phone and my order has not shipped since last week. "

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Verified
5/5

2020-03-23

Great

"Easy to purchase and update virus protection "

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Verified
5/5

2020-03-23

Best place to buy your stuff.

"If you ever need anything electronic you need to go here. They also match prices!"

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