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Verified
5/5

2020-03-28

Always easy to deal with!

"Excellent service I have been shopping here for over 10 years!"

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Verified
5/5

2020-03-28

Awesome

"Arrived quickly. Got a new computer and wanted files from old computer. This external Hard drive enclosure works great and really easy to use."

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Verified
5/5

2020-03-28

Emergency wfh needed ink

"Needed ink in a flash - wfh ! "


Verified
5/5

2020-03-28

I will buy from them again.

"Bought a monitor. They charged my card when it was shipped. Arrived on time. Everything went as planned. "


Verified
5/5

2020-03-28

So easy

"I an so happy. Computer came in great condition. Very happy"

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Verified
3/5

2020-03-28

Service level

"On line chat doesn’t work. Email approach resulted in no response. I waited about 15 minutes at first to talk to a person, gave up and tried the above without success. I called again to get a person but had to wait about 15 minutes but got my technical issue resolved. On a scale of1 to 10 I rate your service a 4"

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Verified
5/5

2020-03-28

Micro Center Live Chat Support

"I recently had to renew my Eset virus protection. Due to Micro Center being closed, I had to get the help I needed via their live chat support. I was able to get the information needed, purchase my product online, and download right onto my computer. I am very very pleased with the response time it took for someone to answer me via live chat. This was the first time I made a purchase online without going to the Micro Center store. I had a great experience and will be purchasing my next virus protection online as well..

Great Job, Micro Center!!!!!!
"

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Verified
4/5

2020-03-27

On-Line Order after In-store Pickup Denied

"Expected it sooner. Understandable due to Covid19 demand fo Monitors"

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Verified
3/5

2020-03-27

You have to pay shipping on returns

"Why use this company if you have to pay for shipping on returns. I purchased a monitor for $569. For me to send it back was over $100.

If they want my business they need to do what Amazon does and pay for returned merchandise.
"

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Verified
4/5

2020-03-27

Hooray

"I was renewing my anti virus program. At first had a few problems getting it all together but then it was a snap. Thanks "


Verified
4/5

2020-03-27

Updated antivirus

"Updated EsetNod antivirus.
My only complaint is it could have been easier to download and install the update.
There should be a link in the email to click on.
"

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Verified
1/5

2020-03-27

No shipment update

"I still haven't receive my package and no email notification for shipping tracking number."

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Verified
5/5

2020-03-27

Great service and delivery

"No problems. Thank you Microcenter."


Verified
4/5

2020-03-27

Surface Cobalt Blue Mouse

"All is good except for the delivery time. Not sure if that is normal or because of all the deliveries due to virus. "


Verified
1/5

2020-03-27

Laptop

"Week later still do not have laptop. No message or notice as to status.."

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