"i never recived my order but they sure as hell took the money from my account"
"Wish it could be shipped faster but other than that is good"
"I was very pleased with the speed, efficiency, and compentancy of your staff"
"never received my order from November of 2013. No response AT ALL from the emails I have sent them."
"I ordered two PS3 controllers. The controllers are unlicensed and require an adapter that must remain plugged into the PS3. There aren't any instructions and the control has yet to sync with the console. I am extremely disappointed with the product and the shipping delay (shipped after 1 month.) "
"VERY slow dilevery never as stated.."
"the item did not work as expected . battery was finished in 3 days "
"They take forever to deliver my stuff. I still have not received this order, a month later. Also, order #MB535019 was never delivered at all. They charged my card for the order and it went into shipping status but the results said that midnight box put the wrong address on the package so it was returned to midnight box. I have contacted them about it and have received no response from them. I am pretty sure that is what will happen with order #MB549455. I will never order anything from them again."
"Great flashlights but smaller than I thought they would be"
"Please add a phone number for customer support. That's the least one can expect. "
"I ordered some lights in March. I contacted them at the end of April because I have not received my items nor have I got any contact form Status showed "Processing". 2 Days later they sent me a with a tracking number and says it was shipped. A week later the tracking number still comes up as not being found. I have bought many items form them and had long wait times but nothing like this. Contacted them again but no replies back. Also no replies back for me canceling my order and issuing a refund. This was the last time I will ever purchase from this place or recommend anyone to purchase from this place. "
"Crummy service, extremely disappointed with the customer service and the snail paced delivery system. delivery time on website not honored. I've being waiting 9 weeks for orders that was to be shipped in 3-5 weeks . you got one star because there was not an option for 0 star."
"My ccard was charged on 4/4. I have yet to receive my purchase.
04/04/14
CHECK CRD PURCHASE 04/02 MIDNIGHTBOX.COM ***-***-**** NY 434258XXXXXX8204 384092737150851 ?MCC=5331
$47.88 "
"
I am writing to rescind my previous rating...
"Never received my package and have not gotten a reply from their support page either."
... and would like to say that a customer rep got back to me within a 2 day span, accelerated one order, retrieved another and in 7days after my initial contact I had my orders. Rep Ali also said they were currently reworking their customer service dept and apologized for the delay.
All is well and I look forward to ordering again soon since they have excellent deals, however now I will expect to wait the stated time.
"
"I am still waiting for article to arrive.. 1 month is really unreasonable.. I will not order again from MidnightBox and will advise aquaintances to do the same."