ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Midwest Hunter's Outlet / TGSCOM, Inc

470 reviews
2.33 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

2/5

2011-12-19

"I'm frustrated that I placed my order 10 days ago and my item has yet to me shipped."


Verified
1/5

2011-12-19

"Terrible service. Ordered two items in late November. One item was shipped early December. Have yet to receive the second item and it is now 12.19.11. Tried to check the status of the order online and got a webpage saying Midwest experiencing technical difficulties right now because the IT staff is too busy playing online games. Lousy, lousy, lousy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

2/5

2011-12-17

"I ordered on Dec 2, 2011. Still not delivered and it's almost Christmas! I'm not sure about the item but I can tell you I'm dissatisfied with the retailer. Of all my online purchases, and there were many, this has been the slowest delivery. Hopefully I will get the item before holidays... I will think twice before purchasing from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

1/5

2011-12-17

"Poor. Unlike other competition vendors, this buying processes leaves the customer in the dark on confirmation and status of order. This compounded by a cumbersome log-in process for status that provides no detail if the item hasn't shipped and if attempting from an iPhone there's no ability to log-in. The competition, pushes information/status and updates to the customer via email. Much better ease of use and will be a component of determining my decision to repeat purchase, because if it's this challenging to understand what the customer has purchased; one can only start to wonder how will the vendor be in the event of a return (product) issue."


5/5

2011-12-17

"I am pleased with my experience with Midwest Hunters outlet. I ordered online which was simple and the product shipped quickly. I would order from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-12-16

"Ordered a solar charger from midwesthuntersoutlet.com for a christmas present. Waited three days for a status update- none. Finally called them only to find it was backordered (it was listed in stock when I placed the order). Now I have to rush order it from another vendor to get it in time. Terrible communication. Very dissatisfied with their service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-12-16

"After waiting nearly two weeks for an item to arrive, I checked their status which indicated the item shipped right away. Customer service indicated that it had shipped, but they had no tracking number. When pushed, they explained that the item had just recently shipped. When pushed further, the story changed again and they claimed the item was shipped that day. I explained that I would obtain the item locally, and return the product, to which the operator replied she would charge me a 25% restocking fee. Thank God for credit cards who will back me up when dealing with unscrupulous grifters. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-12-15

"Recently purchased AZOOM Snap Caps from TGSCOM, Inc.. I never received the order. When I contacted them they said there was nothing they would do but they would have a supervisor contact me within the hour. They did not. I then contacted them again. They put me on hold only to come back and say there was nothing I could do. I asked, "So what you're telling me is that I'm out that money and there's nothing I could do?" Her response was "that's correct". As a single father of 3 with a low paying job this is difficult to accept."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-12-15

"Great experience with Midwest Hunter's Outlet. This was the first gun I have purchased via internet and I had a lot of questions. The customer service was excelent at answering all of my questions and helped me throught the whole process. When I purchase another gun I will absolutely check them out."


Verified
2/5

2011-12-15

"Ordered the item on 01 Dec in the evening. Item did not ship until 12 Dec and its the 15th and I still do not have the item. Reasonably priced, but this was an order for 1 small item. Wish I had read some of these reviews before purchasing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-14

"it was very easy and quick."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-13

"Delivered as advertised. Notified when shipped and provided a contact number and instructions as to FFL sent to, etc. Great pricing and Free shipping what could be better -- free product?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-13

"Package arrived quickly. Product was well packaged with no problems. As shown in picture. Haven't used it yet waiting for Christmas. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

3/5

2011-12-13

"I am at the moment not very happy with my order......I have not been able to get any shipping info nor has the package been mailed....Today is the 12th and the order is still processing....I paid in full on the 5th. I hope some one will contact me and and resolve this matter....Rob T. I have orderd from Midwest Hunter before and didnt have this problem please help.!"


1/5

2011-12-12

"It took forever for my item to ship. I was just notified it was shipped today. I would not order again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A