ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-12-18

"I LOVE mixbook! I have used it every year for the past 5 years. "


Verified
5/5

2015-12-18

"They were great with my mistake - I had white text over my white wedding dress that I did not see until I purchased my stuff. They let me fix it and only charged me shipping again. I was happy about that :) "


Verified
5/5

2015-12-18

"This was my first experience using Mixbook, and I was very happy with the process of designing my book, and seeing the final product. The turn around time was amazingly quick and when I had an issue with a misspelled word (my fault) they offered to re-print immediately and only charge me for the shipping. I would certainly use them again, and with all the special deals that are continuously being offered, you can't miss!"


Verified
5/5

2015-12-18

"JUST GOT MY CALENDARS FOR THIS YEAR. AS WITH EACH YEAR I'VE ORDERED FROM THEM I AM OVERLY PLEASED WITH THEIR PRODUCT!! THEY LOOK FANTASTIC. I'VE ORDERED BOOKS AND CALENDARS FOR OVER 5 YEARS NOW AND HAVE NEVER BEEN DISAPPOINTED. THE WEB SITE IS EASY TO NAVIGATE AND THE PROCESS FOR CREATING AND ORDERING PRODUCTS IS SIMPLE. THEY PROVIDE THE HIGHEST QUALITY PRODUCT TOO. GOOD PAPER, GOOD PRINTING. PRODUCT WAS DELIVERED IN A TIMELY MANNER TOO. I HIGHLY RECOMMEND USING THEM FOR ANY PHOTO GIFT PRODUCTS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-12-18

"Love the books. And the speed of I getting made and being delivered was insane. Ordered on dec 8and I received it dec 13. Amazing!!!"


Verified
3/5

2015-12-18

"The overall calendar creator Mixbook offers is great! Sometimes it can act up but overall it is wonderful. One thing I would suggest is the option to edit the size and font of the events.
As for the actual calendars, I must say I am a bit dissatisfied. The faces are extremely blurry. I understand that if it is a bad quality photo, it will do that. But even the photos that were VERY clear in their original form turn out very blurry on the calendar - especially the faces. It seemed that the smaller I made the photo, the blurrier it was, which doesn't make much sense to me. I'm happy with the quality with everything besides that. The customer service is great, and Mixbook has a wonderful team! Keep it up and thanks so much!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-12-18

"4th book, and continue to love them ! "


Verified
5/5

2015-12-18

"Mix book was amazing and extremely efficient. I'm extremely satisfied with my photo book and I will definitely be buying from them again!"


Verified
5/5

2015-12-18

"I did have a problem with my last book in that photos were cut off or eliminated completely in the centre binding of the book. I contacted Mixbook about this and they rightly asked me for photo proof and then requested I re-edit the book to take the photos away from the centre binding and I only had to pay for the shipping. It has now been shipped with expected delivery 21 Dec 2015. It is a Christmas present and I want to say that the response to my problem was very quick and satisfying. This was my first portrait book and I have only one suggestion to make and that is that the recommended layouts be such that they do not overlap in the centre. Portrait books are designed for a lot of portrait photos so you do not want a person in the photo to be cut off or cut out entirely. When you preview, it was not the same as when you receive the actual book. Not so noticeable when you are doing landscape photos. While I have not received my book yet I am confident after the second editing that it will be good as the rest was exactly as I had hoped. Thank you."


Verified
4/5

2015-12-17

"User friendly, many designs to choose from. One less star due to the following:

- It'd be great to have more options of importing images (ie: Google photo/drive).
- Cannot ship to two different addresses (in case you'd like to send an item as a gift).
"


Verified
5/5

2015-12-17

"Very easy to use with professional out come, will definitely recommended, will use again. Not too mention how quickly my parcel arrived, if your planning a wedding this is one process that won't cause any trouble! "


Verified
4/5

2015-12-16

"I was initially disappointed with my Christmas card order because the text and pictures were too small. I used size 14 font which should be adequate, but in print was not. Customer service acknowledged the problem, and allowed me to resize and reprint my order at no cost. I was very appreciative of this, but still maintain that my original font size should have been adequate thus the 4 star rating instead of 5 star. The reorder was sent in a timely manner and the correspondence between Mixbook and myself regarding the issue was courteous and prompt."


Verified
5/5

2015-12-16

"Easy to use & speedy delivery "


Verified
5/5

2015-12-16

"I am always SO happy with the results of my Mixbook projects. They always look exactly like they do on my computer. Their easy to use system and their speedy delivery make them a perfect choice for me... a procrastinator. Thanks."


Verified
5/5

2015-12-16

"Mixbook is so easy to use and the final product is amazing. It is a great way to share your pictures."