"It took me 3 months to get an item and had zero communication about it. I will NEVER order from your company again neither will my organization! "
"I was very pleased with this delivery. Everything arrived on time and in great shape."
"Beautiful, quality couch and a great price. The couch took a couple of weeks to ship, so they refunded the delivery fee, which I very much appreciated. Great customer service. I'd recommend buying from them. "
" Their CUSTOMER SERVICE was beyond excellent. I had a problem and they went beyond and above what had to do to completely satisfy me. I will definitely do business with them again!!! EXCELLENT COMPANY"
"it makes shopping very easy and I just enjoyed the whole experiencepping very"
"Terrific service, with a responsive staff and personal attention even for something as simple as a tracking number question. The item was in perfect condition and exact as described. Very happy with the transaction and the company."
"Item arrived damaged but customer service issued full refund promptly"
"Item arrived even sooner than originally anticipated and delivery driver was extremely courteous and professional. Would buy from them again and love the chair I ordered."
"All in all a great experience. Came on time, undamage and I liked the resin wicker it's high quality. I would buy for you mugs again. Thanks."
"I don't like this coffee table is not wood. ... is very expensive. For that kind material. "
"I was VERY pleased with the company's service and especially how the delivery mishap was handled.
When Fedex left the chairs without getting a signature, evidently someone put them away -- we haven't found out who or where! -- but later they turned up -- just after the company had sent replacements for us!
So --we had to have them recall their replacements, etc.
We are very grateful for the professional way this was all taken care of, and, of course, love the chairs!"
"THE ITEM I ORDERED , WHICH WAS A MIRRORED CONSOLE, CAME TO ME IN ABSOLUTELY PERFECT SHAPE. NO DENTS NO PROBLEMS. IT TOOK 2 MTHS TO GET IT BUT THEY WERE OUT OF STOCK SO T TOOK AWHILE. I WOULD DEFINATELY ORDER FROM ALL MODERN AGAIN."
"You get 5 stars from me. The product is great and so is the company."
"Purchased the Ibiza Wickerlook bistro set in white (2 dining armchairs and 27.5"square table). Very stylish and good quality. Chairs are comfortable. Table needs assembly. Be careful not to over-tighten the pedestal as you risk damaging the table top. Packaging was minimal and box arrived in tatters. However, contents survived unscathed (miraculously)!"
"Total disaster, thanks to the terrible freight shipping company they use to ship their furniture.
Four different appointments made by the shipper to arrange for delivery - four different days taken off from work to be home - four different appointments missed entirely, without so much as a courtesy call to inform us our furniture was never loaded onto the truck - FOUR different times!
We ordered two sofas for roughly $800 - at this point we have lost almost twice that in wages from taking days off, and still no furniture whatsoever.
Four different missed appointments is about two more than any sane person would tolerate - so at this point we are just trying to cut our losses and get a refund.
Unfortunately, Modern Furniture Warehouse, while kept abreast of the situation for about three weeks and having offered to refund our money - is no longer responding to our official request for a refund."