"AWESOME!!! This company always delivers. It's always fast. I never have any problems!"

"Custom "best bang for the buck" AMD 64 system arrived 25 days after order placed. Assembly quality and packing best I have ever seen in 20+ years. Sytem has worked without a glitch since arrival 2 weeks ago - drivers all current and functional. Couldn't be more pleased !"

"Great as usual. Order was delivered on time and was as advertised. Price was great too!"

"FYI. If you have not shopped at Monarch Computers you really need to. They have one important goal to honor there Customers. I had a situation with a motherboard i wanted to purchase and they had it in stock but there was a problem with a part missing from the manufactor they received the parts but had to package them with the motherboard before they could ship them, they were getting some slack in some forums for this but it was NOT Monarchs falt i called them and i got EXCELLENT customer support they explained the situation and they told me they would do whatever it takes for me to get my board before my sons B-Day they changed my shipping from ground to overnight FREE and my DFI EXPERT arrived EARLY!!!! They really care about there customers and i am glad i am one. So give them a try you will be happy with the excellent service they have. QUOTE: From Sterling (We are family owned and Without customers we would not be in business) That is all that matters to me and i will shop there again and again. Thanks Monarch Computers
Scott R"

"I had heard of Monarch computer systems for a while, and when I had a chance to buy from them I was impressed, they are a great reseller. Their prices are good and processing of my orders was very fast, and their free shipping on certain orders is a plus. I would do business with them again."

"Excellent prices. I had a bit of trouble with my credit card company (entirely their fault, not Monarch's), but Monarch took care of it for me. Placed the order on Monday with free shipping from Georgia to California, and even with the delay from the credit card company, got my order on Thursday."

"Selecting parts with information on most of the parts was very helpful. Had some difficulty selecting the RAM because there was no extra information provided. Very competitive prices for the most part.

The order status section of the webpage was useful and informative. My order was delayed and they promptly changed it into a hot rush order which was nice.

The computer itself is well built and have had no problems with it so far. I look forward to purchasing from them in the future."

"Its been 4 weeks since my "rma" and i still dont have my money back. Unheard of.

The package i ordered shouldnt even have been sent out. I ordered a video card from this place, then decided against the purchase 15 minutes later, so i called their Customer Service #. I was told i COULDNT CANCEL OVER THE PHONE, and i had to email my cancel order. That alone is horrible service.

So i emailed to cancel , then i received a email back after a few hours saying "your order is packed and charged to your account, are you sure you want to cancel?" Who questions their customers, Customer is most usually right by most company standards, Not monarch though.

The package was shipped, needless to say i was irrate, it took a threat to write a review here to get them to set up an RMA for my package. I called Fedex, they were nice enough to stop the pkg before it got to my house and return it to Monarch. Monarch has had my package for 4 weeks, I've tried calling to find out the status and they just keep saying it will be on my next statement...Vague? I cant even get my RMA # through email.

Be Wary of this site, there are other websites to order from that are MUCH easier/cheaper/better to deal with. "

"Took a long time to receive. some problems, and bugs that were work out."

"Fast shipping, Great Product, great correspondence on order. Will definitely order again. Let me also add that the product is superb, thank you for carrying it."

"Excellent service, phenomenal prices, fast and courteous. I ordered one of the CPU/MB combos with a bunch of other parts separately and everything arrived without a hitch. I would not hesitate to recommend Monarch. I even called to ask a question about my order and they answered my questions quickly. Very reassuring."

"This company is not capable of handling good job.

To prevent fraud, I understand they have to make sure the shipping address is on VISA card company.

However, they only have to verify once, subsequent orders are to be verified by their own sales database.

They call themself a computer company and YET they don't even make used of such information. Why the hell they want a computer for.

Everytime I place the new order, everytime they have to ask me to reply them by calling my visa card company, by negotiating with their finance department. I really wonder if this is how they do business, apparently they are.

I will think twice to place new order again.

I called monarchcomputer again, after I sent them the email to explain, AGAIN, they did a bad job. Because they just do not know how to verify the information with my VISA card company, and always get negative answer from my VISA card company. They are lazy to ask VISA card company in proper way.

VERY VERY BAD COMPANY
"

"Awesome seller. Very top notch. I got one of the new Opteron 146's (939), even though in high demand, Monarch was able to stock them. I called to make sure they had it in stock and they did. Ordering 2.5 hours later after that call was bad on my part as I missed the first shipment and had to wait 2 days for the next shipment to arrive, but once it did, Monarch shipped it without hesitation. Thank you!"

"I purchased a NEC ND-3540A dual layer DVD Burner for $45 free shipping. The drive arrived in 4 days. Low prices, fast shipping. What more can you ask for? Excellent."

"I've made two purchases from Monarch. This most recent order had me frustrated from an apparent VISA security check that I was unaware of and so my order had been postponed. To say I was rude would have been an understatement and I took most of my anger out on the Monarch support staff.

And what was their response to my inexcusible behavior for something they weren't even wrong on?

They apologized (they didn't do anything wrong!) and sent me my order overnight express without additional charge and included a complimentary gift.

Now - do you think they won me as a long-term customer? You bet.

Thanks Monarch!

- Marco Belmonte"