ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-12-21

"I did go to Monro a week ago for an oil change and just like any other mechanics I have been to, the mechanics at monro would easily see that my brakes were way too bad and a life risk to me!! but unlike any other mechanics I have visited, the monro associates were willing to do something.
A step further was that even though I had no money to fix my brake problem, Monro associates explained to me about the credit opportunities by the company and i filled out a simple form, in only minutes my results were run and I was approved, so my car was fixed right away I left happy and satisified.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-12-21

"Appointment was made when I wanted. Car was taken in immediately. Service was completed on time.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2013-12-19

" I had a coupon for a oil and filter change and tire rotation , after the oil and filter change the mechanic drove my car into the parking lot . I told the manger that my tires were not rotated , he said they look all the same do you want your tires rotated ? I said yes and he asked the mechanic to drive my car into the service bay and rotate my tires . From now on I will ask or watch to make sure that my service is complete ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-18

"Fast, convenient and quality service at a very reasonable price. I would recommend Monro to everyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-18

"Quick, friendly, and affordable service. Was able to alter my original appointment without any hassle. Got me in and out in under 45 minutes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-12-17

"Never go there again! Ripped off and no concern for pubic safety!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-15

"Very well put together website with a ton of information "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2013-12-13

"Did an okay job and gave me some coupons so the price was average for an oil change and an inspection. Then they tried charging me 60 dollars to change an air filter. This was lame since it cost me 15 dollars to change myself. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-12

"Monro has some great services for auto maintenance and I have used them for the past 10 years on all 6 of my cars during that time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-12-11

"Very good service. Quick, polite, and finished before the promised time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2013-12-11

"This location usually gets me in and out in a reasonable time. Several of the staff members are very friendly and helpful, others are not so friendly or helpful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-10

"Super friendly/fast service at a great price. Very handy being able to book appointment online."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-12-09

"Great service: They were there to fix a tie-end on my 2003 dodge truck, and were able to identify a few other issues that needed to be done. They topped me off with fluids, and checked my engine light to tell me what to do next. Great people, great service, and very good and accommodating with kids."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-09

"My local Monro is great, theyve always been able to get me in right away and have even offered to drop my vehicle off to me which is so convenient! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-12-07

"Fast friendly service with no sales pressure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A