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Verified
4/5

2017-12-05

Always use Monroe

"Monroe continues to be trustworthy and the best value for my vehicle. They need to hire some more people.. the guys always seemed so rushed. Would recommend giving them a chance!"

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Verified
5/5

2017-12-05

Monroe

"Fadt.friendly,efficient.p"

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Verified
2/5

2017-12-03

Oil change/tire rotation

"I went in and got my oil changed and tires rotated. When I left I had a screw with a washer stuck in my tire. Hearing a clicking noise the whole way home. Next day had to go to get my tire repaired because it was losing air. This was another added expense that I did not need. "


Verified
5/5

2017-12-03

I highly recommend this repair shop!

"Jim, Larry & Kevin at Monro in Livonia are very trustworthy and are the best at what they do! I can always rely on them anytime I have vehicle trouble or need regular maintenance."

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Verified
5/5

2017-12-01

Team effort results in customer satisfaction

"came into the garage with service engine soon light on at my dashboard. Herb Ridgway the shop mgr. came up with the diagnosis and the solution to the problem. His team completed the job to my satisfaction. Would highly recommend this shop and it's team to anyone with car issues."


Verified
1/5

2017-12-01

Horrible customer service

"Went in for a 9.99 Oil change which they were offering on the radio. Got there the person behind the desk told me it was only for drop off. The advirstment on the radio never informed that. Got the 14.99 oil change instead and they charged me another 10.00 for the waste. I will never recommend or go back there again "

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Verified
5/5

2017-11-30

Very professional. Great product.

"I had a complete catalytic and exhaust system replacement. Manager explained every detail of the repair. It was clearly an all day repair that they completed in about 5 hours working as a team. "

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Verified
5/5

2017-11-29

Highly Recommended !

"Excellent Customer Service !!!
Honest, Dependable , Trustworthy and Reliable.
I won't take my vehicles anywhere else, for the reasons stated
You can't ask for better service !
A special shout out to Justin for the excellent work he has done
on my vehicles !
... John Hollowell
West Valley, NY
"


Verified
5/5

2017-11-29

Really nice guys!

"Treated me very well. Replaced a tire for me."

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Verified
5/5

2017-11-29

Great service!

"I always go to Monroe for all my oil changes. They are fast and the staff is friendly. They always to their best to get me in for an appointment. And the prices are the best around!"

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Verified
5/5

2017-11-28

Best service in along time

"Excellent service with the same group of people each time I returned "


Verified
5/5

2017-11-28

Wonderful vehicle service

"Excellent service offered at a reasonable price. The service details are clearly explained."

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Verified
5/5

2017-11-27

Always great service! With INTEGRITY

"Brought vehicle in for oil change and check up for road trip. Found bad tierod ends. Could have been a bad trip!"


Verified
5/5

2017-11-27

treated fairly!

"Have been here many times for service and will continue to do so!"


Verified
1/5

2017-11-27

Terribly rude, acted like I was an imposition.

"J. Warner, manager rude. Tech. T. Ayes, helpful and pleasant. "

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