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Verified
5/5

2017-11-18

Good place for your car repair

"Have taken our autos here about 7 times now. Never been unhappy. Quick, dependable, and priced very good. Even able to get in sometimes in less than an hour a few times."

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Verified
5/5

2017-11-18

Excellen Value and Service

"I had an oil change with already low rate along with drive card for an excellent value. WORK WAS PERFORMED ON TIME AND TO MY SATISFACTION. MANAGER KEITH WAS VERY HELPFUL AND INFORMATIVE."

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Verified
5/5

2017-11-18

Excellent

"Sorry I'm not good with words tonight. But I'll say this, they did a great job, I trust what they do."


Verified
4/5

2017-11-16

A decent oil change

"Got the oil change that I asked for at the price I was expecting to pay, with decent customer service."


Verified
5/5

2017-11-16

Flat tire fix

"Had a flat tire patched and put back on my car "

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Verified
5/5

2017-11-16

Going Flat

"I called Monroe Muffler and had a wonderful experience. I was so worried about my tire
going flat when my tire light came on and no one could get my cap off to even try to put air in my tire.

Monroe Muffler took me right in and put in a new tire valve. I appreciated that they knew I could not change a tire and would be worried to drive it. These are things that make me continue to use Monroe Muffler. I tell my friends and family they are great!!!!!

I have used them in emergency situations before and they have always provided me with wonderful service.
"


Verified
1/5

2017-11-16

Apparently scheduling appointments is worthless

"At 5:26PM my car finally was been brought in! I arrived at 4:05 PM and had an appointment for 4:30 PM. Just needed 4 tires mounted and balanced absolutely ridiculous! Finally got done at 6:39 PM. They could've at least had the courtesy to tell me they were behind and they weren't going to be able to get to my car within a reasonable time of the appointment so that I could consider rescheduling. No discount for it either, still had to shell out $64.00"

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Verified
5/5

2017-11-16

Great pricing

"Great service and pricing"

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Verified
5/5

2017-11-14

Oil Change

"I was greeted when I walked in and had an appointment at 2 and came in early and they were able to work on my oil change before my appointment even started. It was a reasonable price for the oil change as well. "


Verified
5/5

2017-11-14

Excellent service

"I went to Monro to get my oil changed. While I was there the person that I am pretty sure is the manager let me know that my tires were the wrong size, I did not previously get them from them. I was thankful to find that information out. The gentleman also let me know how much it would be to get new tires. "


Verified
5/5

2017-11-14

Fast, friendly service

"Got me in the same day at the time I requested. Got me out before the promised time! Had wifi on site so I could work while I waited.
Staff was friendly and provided a throuough explanation of services without the feeling of being sold something I didn’t need. This is important to me as a woman having work done on my car.
"

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Verified
5/5

2017-11-14

Excellent Service

"Great service with a high level of integrity are why I will always return to this location
Hassel-free and honest.
"

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Verified
5/5

2017-11-12

I went in for an oil change Franciso Rosado made did a great job Making sure my vehicle is ready for the winter Good Job New Britain CT

"Thanks for being open on Sundays Fransico did a good job on my vehicle I'm now ready for the winter "


Verified
5/5

2017-11-11

I will definitely be coming back!

"The guys made a frustrating experience so much easier. I will be coming back for all of my future needs."

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Verified
5/5

2017-11-11

Power Steering

"John the manager is very professional and provides great customer service. He explains the work that will be done and what it entails. His staff is also very knowledgeable and willing to advise you."

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