"They have fixed my car twice and it hurts to take your car to a mechanic this experience was not dreadful. The staff is very friendly and the prices will not require you to book therapy"
"Always happy with the service, support and quality of work. They perform a good inspection but do not use scare tactics to try to push more repairs"
"I always come here for routine maintenance and to see one employee, he never fails to make the experience informative as well as pleasurable l."
"Excellent service great employees"
"Ben & Dave are AWESOME!! I have never really trusted any mechanic. These two gentlemen proved to me that some people in this world are still honest!! I am very happy with the service I received and will definitely take my vehicle to Monro in the future. "
"I'm always satisfied with my experience at Monroe I wouldn't go anywhere else. "
"They are always very quick and efficient as well as very nice! I really like getting my oil changes here!"
"I drive from NKY just to have my car serviced at Monro on Wooster Pike in Cincinnati Ohio. They are always friendly, knowledgeable, and speedy. They offer great coupons. Ask for Torrence when you arrive. He will take great care of you. He cares. Recommend to everyone!"
"The tires are okay for the most part, but I am not happy with the service or price I paid for the product. I went in for one flat tire to be repaired and two of my tires were removed. When asked why I was sitting so long the manager checked and said the tech had removed two tires instead of one. He told the tech to replace the tire. I leave and go to work for 8hour shift and come out to a flat tire. The tire that was flat was one of the tires that was removed by the tech. I went back to Monroe to question why my tire was flat cause it was not flat or damage when I came in to get the other tire fixed. The manager at the time refused to fix and replace my tire for free and at the end of the day I pay $300.00 for two tires. I am very upset about the whole transaction and the customer services was horrible."
"Took my vehicle for an inspection, Oil Change, Alignment, Tire rotation, rebalance and wheel bearing replacement.
Parts as usual, were over priced,and was lied to about length of warrantee. I suspect not all of what I paid for was actually done. When I drove the vehicle two days later, the steering wheel was still not straight after the supposed alignment, and it still had a vibration. no signs of a rebalance of the tires, (no new wheel weights,)
and all of this service was done in a little more than two hours.( hardly enough time in my opinion to do a quality service job) Not an experience I have ever had at Monro!
I will note also that the regular manager I have dealt with for years, an honest and trusted man (Kevin) was not on duty. A replacement (Curt) handled this transaction. Not sure if I will ever go back after this experience."
"The local manager was extremely helpful in helping me buy and install the right tires for my SUV."
"The employees were very helpful and nice and they answered any questions that I had. They also were professional in their manner and kept my car clean and whatnot when they were working on it. "
"First called and was all booked up, really needed an oil change so i just drove there hoping... well they got me right in !!! Made my week :) i was waayyyy overdue. Thank you monro staff of norwich ct"
"The 3 people who I dealt with, were very helpful. Thoroughly explained the work my vehicle needs."
"Fast & reliable service. Satisfaction GUARANTEED. "