"I have had my car serviced here for over 4 years & I have never been disappointed. The staff at store 601 in Gahanna, OH is incredibly friendly & trustworthy, and they provide a great customer experience."
"I'm not sure how, but the guys at Monro are keeping my 2000 Nissan Maxima alive... no matter what the repair they are always fast, friendly and get the job done right the first time (and at the best price in town)!"
"Reasonable people and reasonable prices equal great satisfaction"
"Everyone was very nice and they were so quick, especially for have a toddler with me. I was a first time customer but will be a repeat customer for sure."
"Technicians were quick and efficient in performing my oil change! Very satisfied!"
"I love this Monro store because I can get good same day service"
"Had my brakes and rotors repaired here this past weekend and received excellent and friendly service!"
"Victor Monro will get you in and out without taking you to the bank. They won’t sell you things you don’t need and won’t pressure you into making service appointments!"
"I had an oil change and tire rotation. Gentleman behind counter was very courteous and professional."
"Was quoted $350 for new rear brakes, received a call an hour later that I needed new calipers also for another $200. Was told they'd call when ready, (didn't) and when I'd only driven a few miles the left brake assembly was smoking. The new calipers were seized. Called, no apology, and was told to bring it back the next day. Again no apologies, told I'd receive a phone call when ready. Incredibly they failed to do so again. Between the lack of customer service and possible ineptitude of the mechanis avoid this garage at all costs!"
"The team at Monro Muffler/ Brake & Service are honest, competent, professional and provide excellent service on time every time! No upsell tactics pay only for the service you need unlike many auto shops that over charge customers for minimal service. Great manager in Keith Paul and excellent service technicians in the shop!"
"Rob took the time to explain exactly what was needed for my VW lease. My car was inspected and I was even given a discount!! Love Monroe. I returned to Monroe because they helped me once before when I had a flat tire with a decayed donut on my Saturn. They are a great group of guys !"
"I was able to get my car worked on the same day I called. Even though more work was needed than first thought, they did all the work that day. "
"I scheduled an appointment to get my car's tires changed online and got them changed on Sept 23, 2017.
I ordered 205/60R16 for Mazda 6 but the Monro outlet I went to changed wrong size (225/50R17) without my consent.
The price quoted me including all the service except tax was $402.97 ($130.99/tire) but what I actually paid excluding tax was $469.97 ($151.99/tyre)
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"Once again top notch service from Don and the gang"