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Verified
5/5

2017-04-18

Brake Replacement

"Very easy! Even gave me a ride home and back so I didn't have to wait in the office while they worked! "


Verified
5/5

2017-04-18

Great experience

"I received instant phone calls from DM"

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Verified
1/5

2017-04-18

Forgot to tighten my wheel lug nuts

"I've used this location for years for oil changes & tire rotations. All 4 of my wheel the lug nuts were not tightened after they rotated my tires. As a result when driving one of my tires flew off! Had I been driving on the highway! i could have died!"


Verified
5/5

2017-04-18

Nice guys, good work, very pleased.

"Had an emergency, had just destroyed a tire on a curb (duh), needed a new tire immediately, I was next to a Monro shop, so I pulled in and asked if they had tires. They took the time to find the right size and worked together to get it changed and were very nice, the kind of people I would like to be friends with!"


Verified
5/5

2017-04-18

Awsome Service

"Fast, Friendly and efficient! They have amazing hours ( even Sunday!)and I was in and out quick."


Verified
1/5

2017-04-18

Double Check

"Front drivers wheel lug nuts were not tighten. Scary! "


Verified
5/5

2017-04-17

The Best Brake, Shock and Tire Services in Worcester!

"Awesome in every way! Highly recommend them for anything brake, shocks and tire related!"


Verified
1/5

2017-04-15

Talk to customer about car problem

"When I first start coming to Monro, they would take the time to explain to what was wrong with my car and what need to be done to have it run good. My last two visit was disappointing to say the less. In February 2017 I came in to get an alignment, driving home my car started drifted to the right. I called and was ask to bring it back in, could not had to work (on the road) a lot.
I was told, when I did come back I would get a free Oil change, no one knew about it when I return on April 12,2017 for an oil change. I paid $47.97 for the oil change. Only now after asking questions and explain to them something more has to be wrong with my car, that I learn my Hubs (front) need to be replace.
During my oil change I ask to see the car while up in the air to talk about what happen to me on my last visit; I received a incomplete service job.
Monro has been my shop to visit for me when I needed service(s) to my car. The location I usually going, Aramingo, Philadelphia, PA, more than 16 miles form my home.
They need to get back to talking care of their customers, take a few minutes to tell the customers what is going on with their car and what need to be done and first if fit the bill.
I still need that wheel alignment.
"

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Verified
1/5

2017-04-14

Paid for new brakes and rotors, a few days later started hearing noises in my front wheels I took it back now they say I need new calipers!!

"The new Right rotor I purchased was warped and the manager didn't want to replace it before shaving it down to see if that work first!!! And NOW ALL OF A SUDDEN, I NEED MY CALIPERS REPLACE!!!"

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Verified
5/5

2017-04-14

excellent service

"We have been to monro 4 times service and quality has been excellent"


Verified
2/5

2017-04-13

Inspection

"Se tardaron una hora y cincuenta minutos en realizar el trabajo. No aceptaron los cupones de descuento. Los empleados se distraen entre ellos haciendo que la espera sea larga."


Verified
4/5

2017-04-13

Great service

"Had a slow leak in one tire. Made an appointment and they actually were a little early in starting to troubleshoot the tire. I waited for it, and in about 30 minutes, tire was fixed and I was ready to roll! Overall a very good experience. Highly recommended.9766"

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Verified
4/5

2017-04-13

A good experience at Munro

"A good experience at Monro I came here for a synthetic blend oil change and was amazed at the experience I had when they use Valvoline max life 5W 30. However I am not sure if they will take out my tires but if I really cared I wouldn't push the issue but I did not. That was my bad. I am ashamed. I should leave the country. "

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Verified
5/5

2017-04-13

Brake pads and rotors. Done quickly and with polite staff assistance

"Had them check my brakes as I was hearing a weird sound as I drove. I knew it was coming from my wheels as the sound increased as my speed increased.
Mike was very kind and within the promised time had my car checked and told me what I needed.
The work was completed and I am very satisfied
"

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Verified
5/5

2017-04-13

Go-to for Oil changes

"Always a good experience at the Monro in Dallas, PA. "