"quick and efficient, great price"
"The store associate who helped me with my vehicle, was extremely courteous, explained in detail what was needed and the associated costs with said repairs. Also he went thru all other preventive maintenance that should be preformed on my vehicle.
My car was completed within the promised time frame and with the repairs that were made I can certainly feel the difference in the performance of my vehicle."
"I honestly feel I can trust their word. They explain the outcome of services to me in plain language and never make me feel like I am being taken advantage of. As a woman not that knowledgeable of cars, I know I am an easy target and I have been targeted in the past by other various shops - not this one though! The rep I see each visit takes the time necessary to fully go over facts and results with me. Plus he never pressures me into making any decisions as well as gives me estimated timelines on when to schedule various routine maintenance. I truly appreciate their help and will definitely be seeing them again!"
"Typical inspection and oil change. Found the brakes were a little soft, which I had noticed, and adjusted them for
a reasonable price while the car was still there. No extra appointment! thanks!"
"My daughter needed breaks on her car and I thought like all four but the fronts were all good just the backs needed replacing like pads rotors calipers the hole shebang the service manager did not try to sell me anything I did not need or want very trustworthy person and his crew is very knowledgeable I would continue to use there service."
"I continue to return to this store. Everyone is so knowledgable and always is willing to explain everything so that you can understand."
" honest assessment of my exhaust system - solid from front to back - repaired hangers broken from being stuck in the snow didn't break my wallet to do so!"
"I had my rear breaks' pads replaced. Also they fixed the parking break after replacing the calipers. These were necessary for my car to pass the NY state inspection. I also had my wipers blades changed and an oil change. The service was excellent and the waiting time was short compared to the work involved. I got a discounts twice after printing 5$ and 20$ off coupons from their website, that was nice. Good experience overall. I spent a total of $1000 in my 2 visits. Not sure if this is the cheapest price I can get for the services I needed."
"Fast, low cost & friendly"
"They really care about you and your vehicle. They are honest and have great customer service. You are treated like a person not a number. "
"That store in Herkimer, NY Monro Muffler has great customer help , does excellent work,"
"I went in for a quick oil change on my 2000 Honda Accord. I scheduled my appointment online the night before with no hiccups or errors. They changed my oil and also rotated my tires for no extra cost. I have used Monro twice for my oil and it has been perfect. They do a great job and they provide a better price than any other auto shop around.
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"Monro is the only place I have taken my cars for the past 10 years. Mark and his staff are always friendly, helpful, and explain everything thoroughly."
"It was fast and with a very good service. "
"I HIGHLY recommend this location! Ron runs an extremely tight ship. Very professional. Plus, they'll give you a ride home and pick you up after your repairs are complete. Never any surprises. Spot On!!"