"I am very satisfied with the service that I received from Monro, the guy working the desk, Mark, was amazing with his customer service. He made sure that everyone that walked through the door was taken care of in the best way possible. He always took my coupon and put it towards my purchase. I definitely will be returning to Monro again in the future. "

"great service and prices and very pleasent workers "

"ive been bringing my cars in for maintenance for the last 17 years .its a relief to rely on someone to do my repairs with out ripping me off .! they work with me on discounts when ever they can and are honest on weather it needs to be done now or weather it can wait 'tom is and awesome manager and i trust terry and tim '"

"This survey was quick and efficient much like the service I've received from Monro Muffler/Brake. I love taking surveys and getting my voice heard. I'm thankful that Monro sent me the e-mail with the survey opportunity. I have told the employees at Monro in Beaver Falls, PA that I have been so impressed with their professionalism and kindness. When I go there I feel like a valued customer. I believe that they want me to come back because they demonstrate their commitment with excellent service. I have 4,000 miles until my next oil change and when that day comes I know where I'll be going.
#MOE #MonroOverEverthing"

"James and Tim keep my vehicle safe and running well, in a timely manner and always help me find the best deals! Won't go anywhere else!"

"They always do an amazing job the first time when I visit them. Then even months down the road when I need a tune up they still make my car feel new! They are very nice and will answer any questions you have. Also, they make you feel comfortable and really make sure you are informed."

"great service thank you.
definatley will be back and will recommend to others"

"Would highly recommend the guys at Monro. Not only good, quick service, but the documentation on vehicle services is of great help in fleet management. "

"Complete transparency in cost and services suggested and needed. Treats every customer like a family member and does the best for all of them. NO PRESSURE, just the facts. They REALLY listen when you talk."

"I had just taken my dad to hospice and was dropping my mom off. I had a flat tire and no spare.It was 4.30 on a sunday and I was 60 miles from home. I saw the open sign at the east liverpool store and pulled in. Their were several customers in front of me and they closed at 5pm. The manager Mark Moran promised he would help me out.Mark and sheldon stayed until 6.30 pm to get me back on the road . Im sure they missed the steelers play off game to provide excellent customer service to me."

"I use Monro when I need service beyond my own capabilities. They always provide same day service and honest assessments of what needs to be done and the best price on quality products."

"took my car in without san appointment. They were able to complete the work on my exhaust that same day at a fair price. (I shopped around). I was given clear explanation on the work that was needed before they fixed anything. No surprise work.

The shop gave me a ride to work so I could leave my car. "

"The gentlemen there respected me as a customer and as an individual that knew little about the repair to make sure I understood what they were doing and why and the ramifications. "

"Pete and his mechanics provide fast excellent service. They always take the time to explain the service my car needs."

"Received good reliable service at a fair price ... didn't feel taken advantage of like so many other places try to do!"