"They treated me in a very professional manner. They quoted me what I requested, but also made note of several conditions I would need to address in the future. No one forced me into anything and they made me feel very comfortable. The services I had performed were done quickly, and when I mentioned a local discount club had the tires for 8 dollars less a tire, the manager beat their price rather than just meet it. No hassle. A great experience."
"I ALWAYS use my hometown Monro for all my car car and service maintenence needs. Dave Smith and his highly trained staff, are always there for me when I need them . My safety and satisfaction is thier first concern. I enjoy doing business with Dave and his crew !"
"The Monro.com website did easy to use because it is very easy to find what you are looking for. There aren't harassing pop ups or poor web design. "
"It seems that Monroe dips their hands in the cookie jar and takes extra money on every invoice. No matter what the service you can expect additional MISC fees on your bill. Now when asked about this Monroe will dodge the question, but really are you using a whole roll of paper towels on every order or being charged for disposal of a headlight thrown in the garbage? If they are going to charge fees the fees should be shown upfront not slid in after the service is done and you are expected to pay. "
"I had 45 minutes to get an oil change and I stopped in and they got it done in time. There was no extra talk about having to replace other parts or service. Staff was courteous. "
"I always use this location to have my vehicle serviced, the store is always clean, the staff is always friendly and as a female I don't feel intimidated going in there, I know they are going to be truthful with me and they never try to sell me uneccessary services. "
"Great place to bring you vehicle good prices and very nice staff recommende"
"I took my truck in for a exhaust issue. They found the problem and gave me an estimate. When I came in to pick it up they said it was easier than they had expected and REDuCED the price from the original estimate! I couldn't have been happier with the friendly staff and their honesty in completing the repair. Monroe will have my future business!"
"Let's just say that a 2 hour oil change wasn't part of my plans. The experience that I had was awful to the point that I won't return- talking to people who had the wrong service performed, etc."
"I was happy that I did not make a wasted trip. I wanted to get my oil changed and not have to come back. They were calling for a lot of snow and I did not want to have to come back over."
"have been using the same store for 20 plus years and have always been happy with the service and the various people who man the store they are great and an excellent job every time.I now live in Fitchburg, ma and drove to this store for my service and information on a new store in Fitchburg area. Just hope I am as happy with his recomendation as I have been with their service"
"Monroe gives you outstanding service at phenomenal prices. They provide and some brewery customer service and always do exactly what you ask for with no surprises. It is a pleasure to go to an honest car repair service that provides you great customer service and the best prices around "
"I love coming here. I know that I can trust the staff to do the job right. Thanks monro!!"
"Got a deal on Oil change, and the service was as promised, friendly, and timely!"
"My Dad and I went to Monro to get his transmission fluid changed. Monro had the cheapest rate to do this job at an affordable cost. Not only did my Dad receive detailed information on how they did the job at Monro, he also got his Jeep well taken care of. "