"See Joe
He is very pleasant to deal with and will handle coupons without any problems. Not known to do things not needed , will tell you and price what you might need if any. Cheapest place I know of to get an oil change . Check their website and start saving !"
"I had an excellent experience with monro. They did what I was expecting and a little bit more. They didn't try to sell me anything I didn't need and they finished the work on time. Would recommend them to anyone. "
"My brakeline broke & I needed my truck repaired quick for work. They were very fast & friendly with the service & did not try to sell me more than I needed but were thorough in letting me know exactly what was needed. Couldn't be happier except would love lower prices."
"They fit me in same day for an alignment. Although the lot was small, they seemed to manage okay. Staff was also friendly and I love their coupons."
"They changed the oil and checked battery before winter weather. It took a bit longer than normal. "
"I took my car into Monro for an oil change and tire rotation. I requested synthetic blend oil, and with a coupon the price should have been 29.99 plus taxes and fees. This included tire rotation and a few other checks. My tires were low on air before I took my car in but I assumed when Monro says they check tire pressure they might actually fill it if it was low. I had marked my front right tire so I would know if and how the tires were rotated (a trick I learned years ago). Of course the mark was still on the front right tire. Obviously Monro did not rotate the tires or check the air pressure. Then I get the bill and it was only a total of $28.01. I was surprised and happy. I assumed I got a good deal (not knowing about the tires yet). The sticker in the window showed they used Max Life Synthetic Blend, just what I wanted. But when I got home and read the bill it says they used conventional oil. This leaves me wondering if they changed my oil at all, or what product they used. I am leaving for a cross country trip in a few days and would have felt better about it if Monro would have done the work correctly. The few staff I spoke to were friendly, the place was clean, and my wait was less than an hour in total... all good things. It would have been a great experience if the work was performed. In the end I stopped and put air in my tires and will get my oil changed again as soon as I get back from my trip, just in case. Lesson Learned."
"It was the first (of the season) bad snow day in New York,. My low tire symbol had been on since September (when my donut tire went on). I was going to the other guys but they said i'd have an 8 plus hour wait! No thank you! I called Monroe they fit me in right away. It was expensive because i needed an alignment as my car was tipping to the side (like a rap video). However, I have good quality tires with a nice warrenty. I'm happy."
"I was very pleased with my service. I am 68 and am not mechanical so I rely on the mechanicshonesty. They could have sold me tires brakes even tires. Instead they told me that after carefully inspecting my car I only needed the dust blown out of my blackberries. Honesty goes a long way I have recommended them to many neighbors."
"As a single female, I feel like I'm a target for people to take advantage of. I'm very Leary when it comes to auto shops. Monroe has been fair and honest in ALL my dealings, that's why I've been going back for more than 10 years. When there was a major problem with one tire/break (something) I asked them to save the bad parts until that evening so my brother could look at them. He agreed with the mechanics. Anytime I get an oil change, I'm in and out. I had a break light that was out. The auto store couldn't replace it because it was not an easy fix. I had the new bulb and they put it in at no charge. "
"The man who helped me out had a great sense of humor which I always appreciate. Mix that with a clear explanation of everything I needed, and why and you have yourself a great place to get work done for your car! I needed a lot of work, and he was wonderful and explaining the what, the why, and the how much. I still need to take it back in for more work when parts they needed come in. I was worried about when I could do that due to work, so he EVEN OFFERED TO DRIVE ME TO WORK!! That is amazing, and very appreciated, good customer service. I will never go any place else! "
"The Monro location on Park Rd in Columbus Ohio is the best Monro in Columbus. They are honest and have great customer service."
"Was pleased with the overall service. Sorry to see the manager in The Oneida, NY store replaced. Had good rapport with him. The new manager is okay.
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"Our newer minivan requires 6.5 qts. of oil, so we were charged nearly double for their adverised oil change service. Despite that - and unanticipated other fees, we have patronized the East Haven CT Monro Muffler location for over 22 years, and we remain loyal for their good service."
"Waiting time is less and economical for everything "
"Monroe is always fast, professional and inexpensive compared to other places. I love the staff"