"Had my snow tires mounted and balanced. "

"I use the same mechanic every time!"

"I was shown the wear on my rotors with ceramic brakes and advised how many miles I might expect on the rotors before replacement."

"My snooty servicer did not want to deal with my old car anymore and told me it was simply too old for them. They ignored an issue causing additional problems. Monro has it running better than it did a few years ago. They have been understanding, helpful, and explanatory and WHEN I do replace my car, I will be returning to Monro for people I can trust."

"The low tire pressure warning went off a few times. Figured I had a slow leak ..
Called Monro to get it looked at and asked to look at brakes. Worse night mare.
Nail in tire sidewall unfixable. Back brakes and rotors .. Those were needed, no if's and's or buts. Other repairs recommended but not necessary at the time..
Pat was very professional explained everything to me. Car was fixed and back on the road.
Then the Tire Sensor error light came on. Due to my schedule being overloaded, Pat is very workable and I just need to let him know when I have time to leave it with him to correct the problem. Treated great. fare pricing. recommend to family and friends "

"I loved my experience here. The assistance manager was super friendly and helpful helping me decide which grade of the oil change I would like. I am very happy with the service perform for my car feels brand new on the road due to his help as well as the professional employees. I will definitely be returning to this specific one! Great price, Excellent service. Now thats hard to find these days. I had gone to the Monro in quincy and man, was i highly dissatisfied even when they didn't perform any services. Their customer service was not great compared to Medford. The one in Quincy had me stand at the desk for half an hour before I was even greeted and the guy seemed to not want to answer my question. Very unfriendly... But Medford ( Vince) not only greeted me in 1 minute the first time I went in to ask a question but he knew exactly who I was the day of service before I even said a word. Vince should go teach them some things!"

"With coupons applied, my brake job turned out to cost as much as buying parts on line and trying to do my own installation. They got me in and out so quickly that I thought they had only done one axle. I could tell they were very busy but they still made me feel like a valued customer. They will always be my first stop for auto services."

"Its always easy and convenient. The staff is awesome and I trust them. "

"UNPROFESSIONAL ANGRY EMPLOYEES"

"Honestly, I'm just hoping to win an iPad for my son, but I ran over a drywall screw and Monro was the first place I stopped at and they repaired my tire for $20, very quick. Thanks so much
"

"I was happy to get my 4th tire free and found out I can get free rotations every time I get oil changes"

"Mark at the north canton Ohio location was very friendly and helpful on the phone leading up to my appointment which he was able to fit me in the next day to replace my tires. The service was great and didn't take too long which was nice since I waited there. I usually only go to Mercedes dealership for service but found that monro provided the same tires for $80 less per tire! "

"When the shop manager tells u that u need new brake shoes than do not believe it cause he is a sellsman and out to sell u what u don't need cause that is what happened to me. I was lucky enough that when i went to my appt to get new shoes he was not there and the mechanic told me that i only needed my shoes adjusted and i took it somewhere else for an inspection and it passed and if i did need new shoes than it would not have passed so always get a second opinion like maybe a different monro or better yet this place i go to McCarthy Tire on Stony Battery RD where they give u a free second opinion with no obligation and they r very trustworthy."

"Always pleasant, always helpful, a pleasure to do business with !!"

"My experience at Monroe was outstanding. They treated my like a real person and explained everything to me in great detail. The staff was awesome. John the store manager made me feel comfortable while I was there. We had a great conversation and the time flew by. "