"Professional service, provided an honest assessment of the vehicles condition"
"Wash charged $24 for an air filter and $12 to install in. That's crazy. I asked him the price and he started talking about my ball joint needing replaced and went back to the garage. I never said that i wanted it. Next thing I knew I had a $36 air filter.
Tell people prices before hand"
"Thanks Robert for the great work done."
"I haven't had a chance to write this and It has been a while since I was there at the Monro Muffler on Park Ave in Mansfield,Ohio . I had a great experience the guys went above and beyond when we found out that I had the wrong year on my car title, it said that the vehicle was a 2002 and it actually was a 2001 and they had the wrong muffler system and couldn't get the right one till the next day. Because I was handicapped and had to have a way home the fixed my muffler so I could get home and come back the next day to put the right muffler on . That impressed me a lot that is why I tell people about those wonderful guys and the service I got from them . You should be proud of these guys and they should be proud of themselves for their excellent service.
Thank you guys you have a customer for life .
Michael Gerth
110 Bauer Court Apt. G8
Crestline, Ohio. 44827
***-***-****"
"I brought my car to the monroeville location and they were fantastic!! Super friendly and helpful!! And Oh so quick!! I will definitely be back!!! "
"I have been dealing with the Mileground Monroe Muffler location for many years. They always are honest and take the time to explain things. I have had numerous mechanical issues resolved there...not just muffler issues. I have had brakes changed, wheeling bearings changed, mufflers changed, state inspection done, tires mounted, oil changes. I trust these guys with my car."
"The local Monro folks are great! They know me by name and they have never "done me wrong". They even have taken me out to the shop and gave me some tips and showed me where there was an issue and how to spot things that other shops would normally rip customers off on. They were super informative. They've also gone out of their way on occasion such as when I had a rusted-on license plate frame and they came out and sawed it off at no charge! These guys just know good customer service! I wish their corporate offices were as good tho, I stopped using the online appointment system because there is a disconnect and sometimes appointments never get transferred to my local store."
"When I went to other shops, I needed brakes done on my car and they wanted way to much just to put brakes in. Jim at Monroe in Malta did an fantastic job getting me in and affordable price. Thanks again guys"
"Went in and was brought in immediately."
"Great Service, Affordable, Friendly. First time at Monro Brakes/Tires 4633 28th street s.e Grand Rapids Mi. I will be back to have other auto services done. "
"I've never had to come to my local Monro shop twice for the same problem- they always fix it the "right" way and to the level I would expect of a true customer-centric organization. They always explain what they're doing and how they do it, and never mind the extra questions I ask. They're always smiling."
"I use the Smokey Row location for all our oil changes and minor maintenance and they are great."
"I was very pleased with the service provided, price and time frame.
The employees were very knowledgeable and friendly.
I will recommend this location to friends and family."
"I moved to Dutchess county last October, in addition to my move I had also purchased a new (used) car. The gentleman at this location have been nothing but honest, kind & efficient! I had gotten new brake pads & rotors, they walked be back to the garage to show me how worn down my parts were before performing the service. I feel very save with these mechanics!"
"I have been there a few times and they are always nice and professional."