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Verified
1/5

2014-08-17

"Made an appointment online and never received a call to confirm. I had to scream HELLO to get them to stop ignoring me and actually acknowledge I was there. Ended up being told that I have to come back later because they were too busy. Came back later with a coupon (man behind the counter still didnt even say hello) for a free tire rotation and was told I didnt need my tires rotated despite buying them over a year ago. They also put the wrong type of oil in my car. Now I have to get my oil changed again somewhere else. Id avoid this place at all costs."

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Verified
5/5

2014-08-16

"I was very impressed by the service staffs attention to detail and customer satisfaction. This was a great first time experience dealing with this shop. The pricing is competitive and a good value. I would recommend this shop to family and friends."

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Verified
5/5

2014-08-15

"We were passing through and noticed our brakes started to sound terrible, so we pulled into Monro Brakes to have them checked out. Ryan the manager proceeded to have one of his guys take a look at it within 10 minutes. We needed new front brakes and within 1 hour we were in and out, additionally the price we paid was probably about $100.00 less than I would have paid on Long Island where we are from. I would highly reccomend Monro Brakes."

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Verified
5/5

2014-08-14

"Quality work, great customer service!! They know me by name, explain what I don't understand, they treat me respectfully. It is not easy to find a repair shop that treats women well. Monro does not tell me something is wrong when it is not to try to get me to pay for something I do not need. This has happened at other shops.
This review was unsolicited by Monro Shop #5190011.
"

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Verified
5/5

2014-08-13

"Very responsible branch. They got me in at the time I was scheduled and done in a reasonable amount of time. In addition, they did not try to sell me anything I did not need."

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Verified
5/5

2014-08-11

"Excellent service and price for oil change and tire rotation. They even did a free radiator pressure check. They never try to push unwanted services on you. Very satisfied customer."

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Verified
5/5

2014-08-11

"Monro of Warrington, PA inspected my car. They did the repairs needed for it to pass inspection. Given that my car has over 270,000 miles on it, many are hesitant to work on it feeling that I should replace my car. Given that purchasing a different car at this time is not an affordable option, I needed to repair it to pass inspection. The staff at Monro was most cooperative and respectful in assisting me to keep my car safe on the road. I will return to them next month to purchase new tires which were not needed for inspection at this time."

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Verified
1/5

2014-08-09

"Horrible place to get work done. If you have more than a simple repair, don't bother."

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Verified
5/5

2014-08-07

"Service was completed in a timely manner without feeling rushed. Mechanics were straightforward and told me recommended services, but never did I feel they were pressuring me to buy them. Been to the store twice, will definitely be going back for my next oil change or tire change."

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Verified
5/5

2014-08-07

"I was very happy with the staff at the Monro in East Hartford,CT. I came in on a Monday morning and was serviced in the time that they estimated. I was shown what the problem was, and the coast. I need my muffler repaired because it had gone out over the weekend. Very happy with the service, especially when I did not have an appointment!!!"

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Verified
5/5

2014-08-04

"Monroe is most equipped with the most knowledgeable staff to service used vehicles. I have my vehicle serviced from brakes, a/c to oil changes. I have found the scheduling of my service to be most efficient since I work and it is almost impossible to bring in my vehicle during the week. I thank Monroe for their valuable contributions to my vehicle."

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Verified
5/5

2014-08-03

"Brought in my car for an oil change and tire rotation and was very pleased with the experience. Donald DiBella, the store manager, was friendly, professional, and thorough in explaining the options available to me. I am going to make this location my regular stop for all routine car maintenance."

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Verified
5/5

2014-08-01

"Excellent service,excellent job.very very good price. We like it the best. ."

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Verified
5/5

2014-08-01

"Great service, friendly and qualified staff, and quality products."

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Verified
5/5

2014-07-27

"I used to change my oil in my car myself for many years.But the prices keep going up! And l thought I could save money by doing the job at home.But now everybody running special to boost up business.I was driving home and seen the oil change price special I said holy cow look how cheap $18.99 and it val 10w-30 oil that's awsome.I said that cheaper than If I bought the oil/filter myself I said let them get their hands dirty and I will watch this time.keep running special MONRO! I tried the REST you guys are the BEST.! You got my attention/business Thank You! "

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