"Communication was quick and clear. No BS.
The quote for my like-new Fujifilm X camera and lens kit was a good deal better than what B&H and KEH offered. Adorama's used department never even provided me with a quote.
Prepaid shipping to MPB. Immediate acknowledgement of receipt of my gear, and of their time frame to inspect it.
Quick confirmation of acceptance of my gear, and of the amount to be paid to me. This plus a direct link to a webpage for me to securely enter my bank information.
The payment showed up in my bank the next day.
Couldn't ask for more."
"I decided to sell a camera and buy a new lens. The process was simple and they gave very easy instructions. It was nice to monitor where my product was and nice to receive an email when it was received. When trying to send my money they gave me a phone call to get it straightened out. Plus the lens I bought was in excellent condition as it was said to be. "
"In my experience, their prices are always fair and, if your equipment ratings are accurate, their quotes are too."
"I was looking for an item that I thought would have been much more expensive, but mpb.com had my item in like new condition and I received it faster than expected!"
"Lens came in excellent packaging and was in a very good condition. Also, it worked very well. Happy with the purchase. "
"MPB's website makes it easy to sell camera equipment you no longer need and find the equipment you are looking for. They also respond quickly to questions. I appreciate that most cameras list the number of shutter activations—giving an idea of which cameras are "gently used.""
"Traded in my Sony A-99 for a mirrorless A-7iii, very happy with the amount I received and the total cost of the deal. The ea3 adapter that I purchased worked perfectly with my Tamron lenses."
"I've had a number of transactions with MPB and every one has been great. The gear descriptions have met the actual condition of the piece I ordered. Have done some trades and those are always problem-free. They're very straightforward and reliable. Definitely my go-to for equipment. Very satisfied. "
"I used to buy used photography gear through Adorama but after going through Adorama's shady quoting system for selling gear (ultimately asked for my gear back and it took months for them to send it), I am happy to have found MPB for buying used gear instead. So far I've bought a lens and a camera body at a great price and am very happy with them! I love how each item is photographed individually so the photos you see are the actual item you will get, rather than a stock photo. I haven't tried MPB's gear buying process yet but will consider it in the future if I have gear to sell."
"Fast shipping, big detailed pictures of the items, great prices and a huge selection!"
"This was my first purchase with MPB and I was very impressed with everything from the start of my order till the package arrived on my doorstep. They use FedEx and my order was a day or two early. The camera looked like brand new and I’m enjoying it. I will be trading with MPB again. Great job. "
“Hi there,
Thank you for the kind feedback and for trusting us with your first order. We're really glad to hear that you were pleased with our service and your new gear. We are looking forward to future transactions with you :)”
"You had what I wanted, at a reasonable price and it came in great condition."
“Hi there,
Thanks for the positive feedback regarding your recent transaction with us :)”
"I traded 2 lenses for another. The entire transaction went smoothly and I am happy with my purchase. Customer service was very helpful. "
“Hi there,
Thank you for the great feedback, we're really glad to hear you have been happy with our trade in service. We hope you'll enjoy using your new gear and we'll look forward to your next transaction with us :) ”
"I sold several Olympus bodies and lenses from my father's estate to MPB and the transaction was great. They even paid me for the filters left on the lenses after they received the gear. Communication was awesome from start to finish and prepaid shipping was provided. Payment back to my bank was quick. "
“Hi there,
Thank you for leaving us some positive feedback. We’re very happy to hear that the selling experience went smoothly and we look forward to your next transaction :) ”
"Unlike other company, you tell customers how much exactly they will get paid for their gears, and you did."
“Hi there,
Thank you for leaving us some positive feedback. We’re very happy to hear that the selling experience went smoothly and we look forward to your next transaction :) ”
"The team at MPB is there to answer your questions, and they have a wide variety of products for you to choose from. "
“Hi there,
Thanks so much for the lovely feedback regarding your recent experience with us. We're happy to hear you've received great service from our team. We will look forward to future transactions with you :) ”
A rep from mpb.com, amk006, has responded:
“Hi there,
Thank you for the kind review. We're really glad that you are happy with our services and look forward to your next transaction :)”