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Verified
2/5

2016-12-21

Get estimates in writing!

"I went to Mr. Tire for simple oil change on my car. I was told that additional services were needed: wiper blades, power steering service and additional coolant. Since I can easily acquire blades and change them, I declined. The wipers function without a problem. Since I have coolant and water, I also declined. Both would have added excessive labor charges for the service plus the cost of the needed items. It was not fully understood that the cost for power steering service would be $100 more than I thought the service desk attendant said it would be plus I assumed that I was told the truth regarding the need to do the service. The oil disposal fee is absurd since I can change my own oil and take the used oil to some auto parts dealers who will take it free of charge. By the way, the advertised $14.99 oil change actually came to over $30. Caveat emptor!"

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Verified
5/5

2016-12-21

Quick results with super service

"I woke up to a half-flat tire and in a hurry to get to work. The service person was friendly and took my car in right away. The tire was repaired and no hard sell for a new tire. I was in and out in no time at all and on my way. I will definitely go back to Mr. Tire when it's time for new tires."

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Verified
1/5

2016-12-21

Incompetent

"The only reason I gave a one star rating is because zero wasn't an option. They said they could rotate my tires in 45 minutes. After sitting there for an hour watching every other car in the parking lot taken in before mine (even though every car came in after mine) I decided I'd rotate the tires myself. Would never go back there again."

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Verified
5/5

2016-12-19

George McGuckin III - FIVE STAR CUSTOMER SERVICE

"I blew out my tire driving home from work when it was literally 8 degrees out with a wind chill of 15 below zero. I called Mr. Tire to see if they not only had my tire size in stock (I drive a Dodge Durango) and if they could put it on the same day (at this point it was already 4:00 pm and they close at 6:00 pm). I was seriously in shock when he told me they had my tire in stock and that as soon as I pulled in they would be able to have me driving home within an hour. I still can't believe it went that smoothly! I have 3 kids and need my SUV to drive me and my kids everywhere for evening activities. Without a tire, I wouldn't have been able to do ANYTHING. Thanks to George McGuckin, my busy, chaotic life continued on as if nothing happened. I will always return to Mr. Tire just because he treated me like I was the only customer in the store that day. George, I cannot thank you enough!!!!!!!!! ---- Janae K., Uniontown, PA 15401"

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Verified
5/5

2016-12-19

patch my tire on a sunday afternoon, please!

"on a sunday afternoon, i noticed my tire was not holding air. must be a leak somewhere.
noticed a screw to be the culprit. This location was able to take the tire i brought in and patch it before close of business so i could get to work on monday. it was sort of a last minute job that was able to be fit into the their schedule. although i probably need a new tire, it wasnt necessary and i wasnt pressured into buying a new one (size wasnt in stock) and spend money i didnt need to at this moment.
Thanks Mr Tire!
"

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Verified
5/5

2016-12-17

They got me in where I could fit in

"Mr. Tire was the only people today that got me in for a front end alignment! I am a happy customer. Period!!!"

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Verified
5/5

2016-12-17

Good Service and fair price

"The staff was very courteous, and the service was quick and simple. They explained everything they did very clearly and I was in and out quickly."

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Verified
5/5

2016-12-16

Fast efficient service

"I always get a full explanation of not only the charges but possible future preventive maintenance that could save me thousands!"

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Verified
2/5

2016-12-16

If you're going to lie to me, lie to me with respect...

"Came in with one blown-out tire, one new tire, two tires that may have been triggering the "low pressure" warning. I asked them, in addition to replacing the blown tire, to check the pressure on all 4 tires. When I got in the car (with an added new tire to replace the blown one), low pressure was still on. I asked, but the tech assured me that it was checked and the "low pressure" light would go out in a few miles. It didn't. And then the new tire they didn't sell me was flat. I'm dealing with that, but I'm pretty such you don't go from perfect pressure to dead flat in just a few miles. And I still don't know if the tire pressure is OK for the two old tires. What would it have taken to have checked the tire pressure when I asked?"

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Verified
2/5

2016-12-15

Heads Up!

"If I hadn't looked closely at the invoice I would have been out $50."

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Verified
5/5

2016-12-15

Mr. Tire is the best to hire!

"I have been using Mr, Tire for a few years and I always love the result. The customer service is always excellent especially from Ricky...he is very professional. Happy holidays Mr. Tire!"

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Verified
4/5

2016-12-14

Effecient and ready

"My services are based on my car maintenance. "

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Verified
5/5

2016-12-14

Great Work, Good Service and Quick !

" They are highly professional, know their business and are easy to talk to.
Appointments are quick, the workers will have you in and out in no time without any problems.
"

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Verified
5/5

2016-12-14

More than just tires

"I've been going to this location for quite some time now - not only for the affordable prices, but because the staff is amazing. They are very informative and will answer any questions you may have regarding your vehicle. On top of that, their turnaround time is great and I'm usually in and out much faster than places I've gone in the past. I would highly recommend. "

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Verified
5/5

2016-12-13

Great service, great product

"Mike and Jim take care of their customers, we bring both of our cars to their location. "

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