"pro: I got the right product and at a great price.
Con: It took 7 days for them to fill my order, so 10 days to get the product. At the same time I ordered a product from a competitor and that order arrived in 4 days. It should not take more than a week for the product to arrive."
"I ordered a $12 card reader with 2 day shipping at about 3:30pm in the afternoon on Wednesday. Friday morning, fedex delivered the reader. They were quick to pack and ship it, it was well packaged; and I was pretty surprised given how cheap an item it was. I've already ordered other items from them, and I think I'll keep it in my personal list of stores TO order from.
Edit: I ordered a SDHC card from them this week. The experience was as painless as the previous one. Although their price was about $10 more than newegg, they made up for it in having no "expedite" fee, and cheaper shipping prices. I ordered Wednesday, and got the card Friday."
"I purchased an ATP brand SD memory card from MyDigitalDiscount and am satisfied with the service.
I recently purchased a digital camera that came with an ATP memory card. It was a high speed card, good for taking videos. I wanted a spare.
The ATP Flash Card website listed MyDigitalDiscount as an online retailer for them. While they weren't my first choice, they were the only company that had the card that I wanted. The price was also very good.
I ordered it. In a few days I received an email with the invoice. I received the card today, and it was exactly what I ordered. While I'm used to seeing orders processed within a day, the wait was quite acceptable. I was not in a hurry.
I'm satisfied with the service and would order other merchandise from them again."
"Probably the most helpfull online shop a have ever visited. Very knowledgable, and always very competitive. I live in Guernsey (just off of UK) and still, i got my order within a few days. Many thanks."
"Very customer oriented. Quick reply to email and easily availble to phone calls. Appeared to have my best interest in mind at all times. Will do business with them again."
"I have always gotten excellent service and good prices. I can always talk to or email a real person instead of just contacting a web site."
"Awesome merchant! I ordered a Ridata 16 GB compact flash card, and a Apacer USB card reader. Total cost after FedEx 2 day shipping was $107. Great deal!
Shipping was wicked quick. I placed my order on Friday at 8 AM Hawaii time, and the order had shipped by 4 PM the same day. I received the order on Monday.
The merchant shipped my order using a FedEx Pak. I was a bit surprised. A box might have been a little safer. But as far as I'm concerned, no harm = no foul, and the items I ordered were well packaged in plastic blister packs.
I'm very impressed, and would definitely order from MyDigitalDiscount.com again."
"Super fast delivery. Outstanding price on archival gold DVDs."
"I have ordered numerous items from this seller over the last 5 years. Have never had a problem before this time. A Transcend CF card was missing from the package. I called and they promptly fixed the problem by sending out a replacement. I highly recommend this company and will order from them again."
"Tried twice to place an order and both times, right at the point of finalizing the order, their website had a fatal error. Contacted them thru their site's contact form and got a reply 3 days later that "they had been alerted to the issue and it was fixed." Of course they were alerted - I alerted them. One of the first rules of having an online presence is to verify it is functioning correctly aas close to at all times as possible by checking it at least several times daily. Even I do this and I'm a one-man show.
Long story short, I placed my order, AGAIN, on the 'fixed' site and all was OK. This was on Monday. My order is scheduled to be delivered on Friday. As I have not received my order yet, I cannot comment on that aspect (yet).
Even though all seems to be OK now, I do wonder how much business they lost during the time their dite didn't work right because no one was "minding the store"... "
"Excellent order fulfillment - has arrived to Toronto in five days. CompactFlash BiWin 16GB - product works according to description. This is my second purchase from Mydigitaldiscount. This store always has better prices on memory cards."
"Great service, very fast delivery, unbeatable prices and does not use UPS who charge a lot for clearing a package through Canadian customs, I could not ask for more."
"I have nothing but praise for Doug at MyDigitalDiscount.com. Not only did he provide good product advice, he even down sold me something more appropriate for my needs, and even emailed me a response to a technical question.
The order placed on 30 Jan, was shipped the same day, and is sitting in my office (at home). I should add that I live in Singapore.
I will definitely be buying from Doug and referring friends to him in the future. These guys rock!
When I opened the FedEx box, I discovered that one of the items was missing. To Doug's credit, he had it shipped to me, and I had it the following Saturday. Nothing but praise for their after sales follow up. "
"This is just another order that has been trouble free with MyDigitalDiscount. Over the years I have bought camera batteries, CF cards and readers. The one problem had witha battery was handled with a RA and was replaced with no problem. Will continue to be my first source when shopping for certain products."
"I ordered an ATP 16Gb SDHC card from MyDigitalDiscount.com. In the beginning, I had several challenges such as missing shipments and incorrect products. I realize that these things sometime just happen. The test for me is how the company responds to such instances.
Once I was able to speak with Doug, it was clear that they were absolutely committed to doing whatever was required to make things right. All issues have now been resolved -- I now have the correct products at a very competitive price. I will not hesitate to shop with MyDigitalDiscount.com again."