"I have been a very satisfied customer of mydigitaldiscount since 2004. Very attractive prices and fast shipping!

Only once there was a problem with one of my orders: An unfortunate interaction with mydigitaldiscount's customer support led me to express my frustration in this forum. A few days later Matt Dawson, owner of mydigitaldiscount, contacted me and quickly resolved the issue to my satisfatcion. Great follow-through!"

"These guys are great. I sent them an email enquiry about a product and the guy responded in a very nice manner within 24 hours. I finally ordered a Nexto OTG online and they shipped it extremely quickly with good packaging. I couldn't be more happy. They deserve the positive feedback."

"I have to say that this company is fantastic. I've so far had nothing but great dealings. My first order I was a bit wary, so I picked up a Transcend SD card and a EN-El3 battery. Shipped quick and no problem. So next I ordered a Sandisk extremeIII 2gb card. Came quick works amazing. So I decide to order a second card. This was on the 20th. The next morning I have an email in my inbox telling me that they're out of stock and would I like to cancel my order or wait for the item to arrive. I decide to wait for the item and ask for them to notify me when it ships. Most of the smaller sites I work with won't do it, but they had no problem and I just got a ship notice and tracking number in my email. MyDigitalDiscount is definately a great place to shop."

"Excellent prices on SD cards. I was wary at first, but most of the feedback was positive so I took a chance. I did avoid first class mail and went with fedex ground. My 8gb Class 6 SD card was shipped the next day and three days later it was delivered. Service couldn't be better and product exactly as described. I'm definitely coming back the next time I need some memory. I do lots of online shopping and this compares favorably with the best. Highly recommended!!"

"No problems at all. I was wary about the store when I saw how low the Sandisk cards were, so checked this site before ordering, and now I'm coming back to say I will definately buy from them again.

Make sure you read the "shipping" options before ordering. They clearly state that they won't be responsible for lost orders if you chose USPS first class mail, which sort of freaked me out since that's what I'd chosen. However I received my package safe and sound! "

"Great store. Got my item within days with no hassle. They have always been reputable for everyone in my family who have bought memory cards. Got my Ridata 8 gig 150x green CF card quickly."

"I purchased two 4GB Ridata Silver 150x SD cards from this company. They were advertised as having a "Lifetime Warranty". Since I already own some of these cards I know what they look like and how they performed.

I received two 4GB SD cards that were "Green" in color with a "5 year warranty". When contacted about this their explanation was Ridata switch the cards on them.

They suggested I send them back, at my cost, and they would issue me a lesser quality brand that had a "Lifetime Warranty". When I explained to them that I wanted the Ridata cards because I was aware of their performance and the card they wanted to substitute had very poor quality control and performance they didn't reply.

At least they should have paid for return shipping since they sent the wrong card not to mention the false advertising on their site regarding what card they were selling and its warranty. I have since found the right "Silver" card elsewhere, at the same price, so I know they are not out of production. The card they shipped is listed for about $10 less at most online stores because it has a 5 Year Warranty.

There ad clearly showed not only the specifications and warranty of the "Silver" card but the picture and name as well. A true bait and switch store.

In response to the stores response: "6/13/07 11:11 AM
Before making such an inflammatory and false post you could have simply called Ridata in the U.S. toll free and asked them what was what. They would have simply told you we made a packaging change.

The fact that you found some in the silver packaging only a week after they made the change does not surprise me in the least since many companies carry stock for a longer period of time. But we sell so many of these cards that we have to get stock almost once per week.

In any case I am sorry for the error on the web site we should have changed the image as soon as we got the newly packaged items.

Matt Dawson
MyDigitalDiscount.com MyDigitalDiscount
Matt Daws"

What about your false advertisement of a Lifetime Warranty when the card only carried a 5 year warranty. It is not a matter of just the pic of the product being wrong your website clearly indicated this product had a Lifetime Warranty. This is alot more misleading than a change in packaging but I see you clearly overlooked that element in your response. The inflammatory and false statements are coming from you. When you advertise that a product has a Lifetime Warranty and it has a 5 year warranty that is significant falsehood in your advertising.
"

"I ordered a 4 gig compact flash on the 8th and just received on the 12th, Doug had me call in to confirm due to a diff shipping address and to let me know that they were out of stock and as soon as they were in they would ship, the following day I received an email saying the item had shipped along with a tracking number. I checked the tracking number and found that the item was due in on the 14th, today is the 12th and it just got here... Woo Hoo!!! I have nothing but good things to say about MyDigitalDiscount and I WILL be ordering from them again. Thanx. Ja8t"

"I ordered an 8 GB Compact Flash Card on Tuesday March 6 and got an e-mail informing me that the cards should come in on Wednesday.
They did and were sent out the same day and delivered on Friday. Excellent!"

"Great price on a Ridata SD card and lightning fast shipping. Very satisfied and highly recommended."

"I'm a returned customer because I feel I can trust their services over and over again.

This time, I actually had to return the purchased item because it was damaged during delivery. The item was a portable storage device.

It was a bit hectic trying to get the return authorization number via telephone with no one answering the phone. I knew that's not their normal service because I always called them for questions and they always answered the phone. This time, the delay was expected due to the fact that I had to chose to call them right after Christmas! So, I tried to send them an e-mail but had no reply neither.

I tried to call for the 3rd time and I got through. Matt pulled up my order and gave the authorization. He also sent confirmation and instruction via e-mail. It was sent almost instantly.

I packed and returned the item the next day. Within 2 weeks, I received the replacement (The exchange invoice was #37828).

Everytime we buy something, it's expected that there's a chance that something may happen and the item needs to be returned or exchanged. With MyDigitalDiscount.com, it couldn't have been simpler with an online exchange. Just needed to be a bit patience.

I'm still quite happy with MyDigitalDiscount.com and will buy from them again without hesitation.


"

"the best and most prompt service that i have recieved from any online store so far. i shop online for most of my electronic, digital requirements. I recieved the product way before I was acually supposed to recieve it. the price was competitive. I was also able to cancel my order with ease. the customer rep was very helpful. i will buy from them next time"

"I had not ordered from this vendor so was a bit doubtful as they had one of the best pricing for the Scandisk 2GB Extreme III CF cards - I ordered via the web and the card was delivered via FedEx in three days - I received a tracking number the next business day and the product came in the factory sealed package/ inc. recovery disk software and storage case - I ordered another a few days later and the same thing happened - tracking number and delivery in 4 days - great pricing, product, and service - what can I say - I'll be back again in a few weeks after I find a no-nonsense vendor for a EOS 5D."

"2 Positive experiences with this company:

I'm on Matt Dawson's side with many of these ratings.

I've had two orders. Once I ordered a Canon 1D battery with great success - as described and shipped promptly at a good price.

The second order was two Ritek memory cards - 2GB CF 150x, and 2GB SD 150x. Both at a great price, and shipped promptly.

I would not be suprised if MDD has been receiving only negative reviewers from reseller ratings while buyers with positive experiences have simply not been revewing.

A good company.
Ben"

"I ordered at pair of batteries for my Canon 1D, neither of them will charge at all. I have repeatedly emailed the company and have gotten no response because of this I would caution people from ordering from this company.

First off only the Canon's are $119. not the the aftermarket ones that you sell.
The won't charge at all, no matter how hard I plug them in or lean them against something, please reread my post. There is a difference between hard to plug in and won't charge at all

You didn't bother to respond to my repeated emails asking when you were getting in a shipment that was not defective so I can replace them, I wasn't even asking for a refund

If you would read your own description on your website it states that if I had any questions you would get back to customers ASAP. I didn't hear a word from you until it was posted in a public forum.
From your website:
These batteries are non refundable, however they are replaceable. Within the next month, a brand new shipment of perfectly good NPE3’s will be instock. MyDigitalDiscount.com is doing this as a service to our customers, if you have any questions reguarding this situation, please email ****@**** and we will get back to you ASAP. Thank you again for your continued loyalty as our customers.
"