"I did have a slight problem with my order (shorted), but to their credit mydigitaldiscount took care of it promptly. Anyone can make a mistake, but it is what happens when there is a problem that sets a company apart. I think that this shows their superior level of customer service. I will use them again."
"I used a prepaid credit card to pay the iRiver player. The parcel only took 5 days to be shipped to Italy!"
"Service and delivery were very prompt - caught me off guard, in fact, as I was expecting the shipment to arrive later than it did! (ordered Wed. afternoon and it came Fri. morning - to Canada) Good price for what I was looking for. I would buy through them again."
"SCAM, this dealer is only a scam. I buy many item but one microdrive don't work (i buy and pay for Transcend but Mydigitaldiscount.com send me a MAGICSTORE). Microdrive don't work and i return it but Mydigitaldiscount.com don't reply my email and not send me a new item (Matt Dawson, chief executive of Mydigitaldiscount.com promise me the substitution but don't send anything). I am very dissatisfied. Beware this dealer."
"Seller had a decent price, the order process was smooth, and the item arrived quickly."
"Bought a Nex 1a MP3 player from mydigitaldiscount.com
Order placed on 18th May 2004. Shipped USA to UK and arrived on 21st May 2004. Very impressive!!!!
Another flawless purchase from this top seller."
"I ordered 20GB Vosonic X's-Drive II but my order was cancelled without any explanation. My friend in California called on both phones but nobody answered the call. I send 2 E-mail messages, but nobody replied. I think that they owe me an explanation what went wrong.
May,13,2004
My Address doesn't look total fake because addresses in our country looks the same as mine.Obviously you had no customers from Slovenia
yet. It's a shame that I have to post complaint here because you didnt't answer any of my
E-mails . A good salesman doesn't act in a way you did.
This is first and also last time I order anything from you."
"I'm a Professional Photographer...
Ordered 2pcs. Sandisk 1GB Ultra II
Shipping took some time... But when the shipment finally arrive.. Wow! Found that they shipped me 2 pcs. of Sandisk Extreme 1GB instead of the Ultra II that I've ordered.
Now I'm Extremely happy with it.
Will do more business with them."
"Outstanding service. Ordered for the first time on Monday, received an EMail requesting a picture of my credit card (because Canada is International and it was a large order), sent pic same day, called next day since tracking showed awaiting approval, good response, order shipped on Wednesday - and I received it at my door on Thursday. All items as ordered - all items worked. Very satisified."
"Shopping on the Internet with MyDigitalDiscount was one of the best and smoothest online shopping experiences I had.
If you are planning on purchasing from them think no more and just go ahead and order.
Their prices are competitive and their shipping prices are just amazing! At only $22 for shipping all the way to the Kingdom of Bahrain (Persian Gulf - Middle East) I think this is one of the only companies out there that are truly there to provide a service.
THANK YOU MyDigitalDiscount I WILL DEFINITELY BUY FROM YOU AGAIN :)"
"What an awful experience! Here it is the 4th of May and my order for 4 Lexar 2 gig Compact Flash Cards has still not been completed though the transaction began 1 month ago! This after having paid for next day shipping, having been sent the wrong item, having to pay to reship and insure the wrong item back to them and never being offered to be reinbursed for it, never being contacted other than by a computer generated email when I first placed the order, listening to a busy signal when trying to contact them by phone on numerous occasions, spending an eternity trying to fill out there "crappy" return form that kept resetting itself before my information could be filled out, and again, still waiting for the last item to arrive. Operations like this are why the brick and mortar stores will never go out of business."
"I do NOT recommend this place. They have a terrible return policy. They are hard to contact when you have a problem, and once you do get a hold of somebody they will tell you one thing and do another. DO NOT TRUST THIS PLACE. They are incompetent. I will never shop here again. If you are looking for a good online retailer offering similar products try TigerDirect.com. They have excellent customer support and a no hassle return policy. They know how to treat a customer right. Beware of MyDigitalDiscount, shop at your own risk!"
"Have dealt with MyDigitalDiscount before and always found them helpful, knowledgable and honest. My order this week arrived in less than 24 hrs.- and that's over the border to Canada. It's been good to see them grow over the last 3 years - they have stuck to their original goals of good service and good prices."
"Good communication and very helpful service - when the item I ordered didn't work with my brand of CF card, they sent out a different item - it worked - quick shipping - very satisfied"
"They are not responsible, I have received an order with two changed goods and although I have sent them several e-mails they do not answer, in the order they had than having come 512 Mgb. Sandisk Ultra's 3 SD II 60x and has come 512 Mgb. Sandisk Ultra's 3 CF II 60x, also had to 1 Lexar Smartmedia of 128 Mgb. have arrived and they have sent 1 Lexar Memorystick to me. We have done the order among several friends and now I do not manage to recover the money that I have put since I have received a merchandise that I have not asked for
Want knowing to who I can direct myself to be able to solve the problem since they do not want to become responsible of his of one's own error"