"I have used My Publisher many times and every time the product has turned out wonderful !
Together with the fantastic customer service i would always recomend.
My thanks to them again and look forward to recieving my next book."
"Thank you very much for your quick and positive response. Your commitment to customer service combined with your superior product and pricing makes it very easy for me to continue ordering from you and recommending you to my friends and family.
"
"www.mypublisher.com is a wonderfull company. Product ordered turned out beautifully. I will order from this company again and recommend to family and friends!!"
"The quality of the photo books produced by My Publisher is superb. Their turnaround time is much faster than I believed to be possible. These books started off at a very affordable price and the price has come down further each time I placed an order. This is my sixth order for photo books from My Publisher and I have been extremely happy and satisfied with every order. I have placed another order today and I expect to have another larger order within the next two weeks. Besides a great product this company has a great Customer Service team. I have contacted then on several ocassions when there was something that I did not understand and I always got an answer within just a few hours even when I contacted them at night or on a weekend. In my opinion this company offers a great product and a great service. I highly recommend them to anyone who insists on the very best.
Sincerely, Robert G. Holmes, ***-***-****, ****@****"
"I've ordered from this company in the past, but with this latest order, I will only use MyPublisher in the future. Through no fault of the company, I had to upload my order 4 times before it was finally accepted. After each upload, I immediately received a computer generated email with a referenced order number. The next day I would received another email with an apology from MyPublisher stating the order did not go through. There would also be suggestions to try and I would follow the instructions explicitedly - even unstalling and re-installing MyPublisher's software. We finally figured that my file formats for some background pictures were in TIF format. Their instructions clearly state JPG only. My mistake! My upload was finally successful and my book was printed, bound, and passed to FedEx within 24 hours. MyPublisher was extremely patient and responsive, not to mention the quality of the book. My bride (my neice) was estatic with the results and so was I. MyPublisher has all my future business. "
" This is probably the 8th maybe 10th book I have made with your company. This
is the first time I "ABSOLUTELY LOVE" what I received. The print quality and
full bleed pages are just Awesome!
> I almost tried Shutterfly but thought no I'll stick with My Publisher
anyways. Whatever your major overhaul was with your software and print; it is
much appreciated.
>
> Now I think I will be doing twice as many as before. I'm about to start
another book.
> You would not believe the compliments I have received!
>
> Thank you so much!
>
> Tina Willis, Texas"
"I would like to comment on the customer service of MyPublisher. I think the true measure of customer service is not whether or not you have problems (because everyone does), but rather how those problems are dealt with. I had some issues with the shipment of a book, and when I contacted their customer service, I received a reply from a real person (not an automated reply) within just a few minutes. They recognized the problem, and immediately provided a very helpful solution. While I was initially disappointed with the lateness, I am very pleased with their treatment of customers. I will definitely be ordering from them again."
"GREAT BOOKS!
MyPublisher.com took my photos and words and transformed them into beautiful books which were delivered within the week. Great quality paper, color, clarity, and cover materials. I'll use them again and again! "
"Thank you very much for your prompt assistance. I really appreciate it and will continue to use and recommend My Publisher in the future. "
"Last summer I took a trip to Norway. My introduction to MyPublisher came through the Costco website. I had a book about my Norway tour published by MyPublisher for each of my two children for Christmas. They love the books! My daughter said it is the nicest Christmas gift she has ever received in her life! and my son says it is so professionally done! The pictures are so nice and clear, and the leather binding is will be wonderful for years to come. Thank you for this wonderful way of doing a photo album!!! I love the fact that you can write beside pictures, have many layouts from which to choose, and even include pages of writing about the subject of the book."
"I must say that my first experience with My Publisher definitely left a lasting impression. I ordered two books from them around December 4th, and was disappointed when they arrived. The pictures were extremely pixelated, and the albums were not acceptable as the gifts they were meant to be. I contacted customer service and expressed my displeasure. I received an immediate response, suggestions for ways to improve the quality/resolution of my pictures, and a sincere offer to rectify the situation as soon as possible.
I received my new albums less than 3 days after I placed the order. They were wonderful. As happy as I am with my albums and as proud as I will be to give them as gifts, I am even more satisfied with My Publisher's commitment to their customers. That's something very rare to find anywhere today, so it is especially noteworthy when it takes place via email!
I will definitely use My Publisher in the future, and recommend it to all of my friends."
"I've ordered one book from Apple and one from MyPublisher - each were excellent quality and fair price, MyPublisher has a more sturdy book and front sticker issue on Apple books (many friends and I experienced a lifting of bottom left corner on linen books) was corrected. Overall better quality on My Publisher! Price is comprable, but MyPublisher seems to run more specials - love those deals!"
"I ordered my first My Publisher Photo book the evening of November 29th. I’d spent 7 weeks putting together my wedding album. The afternoon of December 4th, my Deluxe Book arrived. I don’t know who dreamed up the ‘make your own coffee table book with your own photos’ idea. But whoever it was is my new hero!! My coworkers think the idea is ingenious. My friends think this is the only way to store photos. My family just bawled when they saw my wedding photos (it was a very emotional day when the baby gets married)! My new husband loves the fact that I didn’t pay the photographer for a (MUCH more expensive) traditional wedding album. Myself, I love it! Surprisingly none of the people I know have even heard of such an idea. But once they see the final product, they have unanimously agreed that this is amazing!! I just needed to tell you how much I love your product. Thank you for putting my memory into some concrete form which will be enjoyed for ages!! Liana"
"I was extremly happy with this product. We ordered our wedding album from this company.
The picture quality was fabulous, and the book was put together really well. I was very impressed with the quality and fast service from My Publisher!
I would used them again, and have referred some friends to use them too.
"
"I have been extremely happy with the MyPublisher product and customer service. I ordered my first album (four copies) for my summer trip to Alaska. I was so pleased with the product that I put together an album of pictures of my wife who died last year. I am giving a copy to my 10 grandchildren and 3 children. I have plans for the next three Christmases to put together additional albums of our parent’s life in pictures, the following year my children's life in pictures, and the last year one on me. I feel this is a really beautiful gift. I may even do one more year of all my Grandchildren. If you could not guess, I am big into photography. Great product and fast service!"