"Program is awesome in user-friendly; however you pay and get no email-assistance nor chat nor phone-assistant with the fact that every save of added edit gives you deteriorated audio garble. The program does NOT even work without an online registration-check every time you open the program which means it is worthless in a work situation since it requires online connection of which every online computer i ever had brought in virus; so for them to sell you anything that must make online contact connection is a forced-****. Further, despite clearer pictures than FREE Filmora9, they are not as clear as your uploads; just like windows paint which degrades your JPGs. They are a UK company **** American customers in this way. Your windows 7 copy cannot be run on win10 in win7 mode because the online connect deliberately says its a win 7 program and you must now by win10 version. They could not do this if the original win 7 version is truly yours in buying. For them to say you are buying this but we will take it away when ever is communism UK ruling USA which is also no longer free equal rights either."
"I've been usig NCH products for over 6 years and am happy with the product and support I recieve. Thank you NCH for all you do :)"
"Gigi with the customer service team got me squared away quickly and I'm back up and running after having a computer crash. The NCH products work well, and are priced well, but I really appreciate customer support that isn't a hassle."
"Perhaps one of the most reliable bits of software installed at Radio 2SER in Sydney, it outlived the Dell server it was running on. Moving the software to a new server was a breeze after contacting NCH for support. The response to the help required email was immediate and resolved the registration issue immediately.
Thanks NCH"
"I've had a GREAT time using Photo Pad. I've used most all of its many features. The most outstanding feature - it's so easy to use. It's intuitive. The way it operates is very much like the way I think."
"All NCH softs I´ve used up to now are easy to operate with and it satisfy efficiently its goal.
Furthermore NCH gives chance to test freely each software it produces.
NCH enterprise is a trustable one, and its softs have always very accesible prizes. "
"I had to replace my hard drive and lost all my programs., including two NCH programs. When I reinstalled them, the registration for two of the programs. I was given a solution within a couple hours.
Greta company, great programs and phenomenal service."
"I bought a software program, which was working perfectly, can't get n better and easy to use program. Then I lost all my programs on my comuter, I couldn't find my registration code. I sent an e-mail to NCH Software group. With no hussle they've emailed me with my code and easy setup procudures.
I'll definatly recomend this software to anyone. Thank you so much for excellent service and programs.."
"I purchased the Debut video capture software and was able to use it straight away. The software was very easy to use and was reliable - I had no glitches or drop-outs even though I had used it for several hours continuously over a few weeks. The quality of the video was as good as the original. As I had finished the project I was working on and knowing I would not be using the software for a while, I decided to discontinue my monthly plan and restart when my next project came up. Imagine my surprise when I received an email advising me of a refund! I wasn't expecting that and I have to say how nice it is to receive a fair and efficient service. I will certainly use NCH software in the future - well done guys! "
"I tried Sibelius and MuseScore but Crescendo is way too easy and fast and intuitive. Instructions in my language too. Recommended. Assistance kind and quick. Andrea, Rome."
"I've used plain Express Scribe for over 5 years and never had a problem. Jobs for a new client required that I use Express Scribe Pro. I had two issues that were resolved quickly and with no hassle:
1. I accidentally ordered and paid for ESP twice -- once with the service contract and once without. I requested a refund of my money for the no-service purchase, and it was refunded to me the next day with no questions, no hassles.
2. I had issues installing ESP and used Chat to contact customer support. Since I'm in the U.S. and they're in Australia, I figured the time difference would delay my receiving help. Not so. They very shortly sent me step-by-step directions, and I was able to install it quickly and easily. "
"I found the information on the site confusing as access using different browsers gave me different offers. On Google Chrome the offer was discount of 30% during December 2018. Using Firefox I found an offer of 50% discount. This difference continues today (December 30th 2018)
The purchasing department were very helpful and gave me a full refund as I was confused by the 30% discount offer."
"I have used Classic FTP for years and it has never disappointed me. I plan to continue using Classic FTP for years to come."
"Problem Review: Video Clip plays correctly in the Timeline. However when I use Export > Video File to create a MP4 file. The original audio is mono on many of the clips. Yes I used WavePad to create the Stereo. Problem why is the Stereo missing in the finished MP4. Solution: Upgraded VideoPad from 6.22 to 6.30 now I have Stereo.
Thank you
Francis Kruger"
"I sent an email with a query and got the reply promptly. Not only that, it was spot on what I needed. I've got various makes of software, and this service is premium level. "