ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-10-24

"Negri Electronics is a great choice for buying. My experience with them (bought a smartphone) is really positive in terms of convenience and availability of items. Also the shipment procedure is very quick and the communication with them is really good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-15

"First, I don't think shopping at Negri Electornicswill really make sense. The cost is a bit high, the new product is not that fast enough to make an order. However, I decided to give it a go and found out that their services are the best.
Everything came as what Negri has promised, they kept the last piece of order for me eventhough I had the payment problem on that day without asking for the proof. They are really professional, they handled my payment problem with my bank from overseas. Once, everything is cleared, they then shipped the goods to me directly.
I found all tese things that had happened are too good to be true and really hard to believe. They have my trust right away during the first shipment. I called them several times and I felt like they have really put their efforts on solving my case.
They even pay attention to every annoying requests I made.

Thank you for keeping the promise and thank you for this awesome product!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-12

"I recently placed an order with negri. And i must say it was a great transaction. Customer service was great and sergio went out of his way to make sure I was pleased with this transaction. I bought the EVO 3d unlocked and have been very happy with it. Price was cheaper than other retailers and shipping was very quick. I would highly recommend this company and the device I bought. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2011-08-18

"Negri Electronics keeps me inform of new electronic devices that are comming for sales, it keeps me up to date with prices and info! Negri Electronics has a good interface because sometimes they talk directly to the public and that is very friendly, thats good because i know from whom am i buying. Negri Electronics is a good source on buying some electronics."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-16

"What a great company and what a great people to deal with.. this is my 3rd purchase thru Negri in the last 2 years and they've always been great.. They've even answer 10+ mails I've sent them within the last week which some was unrelated to my purchase trying to get advise from them, even they knew that their honest answers and comments could lead me to buy elsewhere or a product that they don't have, their answers were all straight and honest.. Thanks one more time for a exceptionally pleasurable experience... Keep it up.. there aren't many companies left with an exceptional Customer Service as yours! Alan O."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-08-16

"Negri Electronics is one of the best sites on the web to find new and unlocked devices, from phones to tables they are the best there is. I have gotten a couple devices from them myself and I was more than satisfied. Customer service is always willing to help, i've always had good luck communicating with someone from the company. Great company and great products. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-08-05

"One of the best shops in the world. Fast shipping, great customer service and competitive prices. What more could I ask?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-05

"Quick shipping, excellent product quality and prompt email responses. Can't complain, totally recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-07-23

"Amazingly fast shipping. Got exactly what I ordered. Really went out of their way to make it an awesome top-to-bottom experience. Couldn't be happier -- I put a lot of faith in Negri with a very high-end handset, and he came through."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-07-19

"OMG!!! Brilliant Store. very very very fast shipment. Rec'd with Thanks. Would be buying from your shop in future for sure"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2011-07-15

"The phone I received from Negri was defective, but it seems they are willing to work with their customers. I wasn't clear about the exchange policy, but Negri did clarify in an email their policy about returning defective merchandise. I could order a new phone and ship the old one back, but if it isn't found defective I would be charged for both.

Hopefully this issue is resolved in a timely fashion.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-07-14

"SCAM ALERT!!!
BEWARE FROM THIS WEBSITE,
THEY DON'T HAVE THE ITEMS IN THE STOCK.
RUDE UN-PROFESSIONAL SERVICE ( RYAN ).
THEY WILL THREAT YOU IF YOU LEAVE A NEGATIVE FEEDBACK.
I WILL UPDATE THIS POST ON DAILY BASES TILL PEOPLE LIKE THESE LEARN HOW DO BUSINESS.
THE WORD IS SPREAD , PEOPLE STARTED POSTING THE SCAM ALERT ON THEIR PAGE AT FACEBOOK, TWITTER, YOU-TUBE,...ETC.
THIS SELLER NEEDS TO LEARN HOW TO RESPECT OTHER PEOPLE TIME AND MONEY.
HERE IS MY FULL STORY ( MY EMAIL TO THE MANAGER):
I was looking online last Saturday July 9, 2011 for a Business phone and I noticed the high rates of the customer service your website have and the great ratings.
I placed an order and everything was good.
On Monday, I didn't receive any item Status like process or shipping.
I called and talked to Sergio who was very professional and kind and helped me to get my questions answered.
I have been told the item status will be sent to me in same day ( Monday), that never happened.
I called on Tuesday and the support agent told me the same thing ( Tuesday), and that never received an email..

then , i have been told that the item is not in the stock and i will have to wait till you guys order it and then ship it to me ( through email).
I called next day to check and the support agent told me it will take till next week to reach me.
I asked for an upgrade , he advised ( Joe) that i will have to pay extra $19.99..I said OK.
I email the customer support that i feel it's not so fair to pay extra shipping and that will result in a negative feedback.
Them Ryan email me back with a rude un-professional email telling me that he doesn't appreciate my Business and the way i am using to press on him to get the over-nigh shipping.

I email im back explaining that i am not willing to do that and didn't even mean that ( press on him to get the overnight shipping ), I was giving him a heads-up with what is going to happen.
He never respond and canceled my order with out a notice and threat me to work on canceling my Amazon account.

I seek your help and input as a manager to get this issue resolved, get me my item and may be explain the "customer service " more to Ryan.

the reply for this seller is TOTAL misleading.

They are trying t get away with what they did and I will never let that happen.

I will follow-up with Amazon and will take this case to court if I had to.

I confirm, i never threat anyone and never will do.
It was my fault that i was trying to get them a positive feedback which they don't deserve.

They just posted how nice I acted and my will to ignore their fault and give them a %100 positive feedback.
They just shot themselves in the foot.
But, we all know they don't care about their reputation since they got already many negative feedback ( i didn't know that).

If any one has this experience while buying a $360 phone with immediate payment, what would your feedback be ?

By the way, they don't answer calls or Chat any more, AND IF YOU ASK TO SPEAK WITH THE MANAGER, THE GUY ON THE CHAT WILL TELL YOU THAT HE IS THE MANAGER AND DISCONNECT THE SESSION

THEY WILL THREAT TO BLOCK YOUR IP ADDRESS TO PROTECT THEMSELVES.
DO YOU BELIEVE THAT?

WHAT CAN I SAY?...WHAT A MESS! AND WHAT A PATHETIC REPLY!

MY COMPLAIN IS PROCESSES THROUGH AMAZON AND I WILL KEEP THIS REVIEW UPDATED.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-07-14

"the seller is very concern about the buyer and always do the best for their customer..negri electonics has a lot of discount and interesting item..surely will do transaction in future..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-07-13

"Negri Electrocnis is a big company with super 3G products for Bahrain and rest of the world. Would love to purchase more products in future"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2011-07-08

"They got me the code the next Monday, to unlock my phone, but it was kind of wrong to list it as Unlocked when it wasn't. All is forgiven. And I would recommend them to a friend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A