"In general I receive a good service. Chatting with customer service was good and they provide prompt responses to any queries."

"Excellent service! Highly recommended"

"NegriElectronics is not such a good seller at all. They do not take the feeling of customers to their consideration. I ordered a tablet on their website when it was in stock, however, they just did not send me the product but changed the status of the unit into "backorder", which means I have to wait another months to get this. They did not explain why it was my order was postponed other than the others', moreover, after that, they were just pushing me to buy a more expensive unit and telling me that they can send that unit as I placed the order. They never take the responsibility to give the real satisfactions to their customers. Won't buy anymore from their store if they are still acting like this.

According to your insincere excuse and the actual thing you have done, I would say NEVER! You are saying better even than singing! You not only have lied on the unit's stock status but also increased the price as it is not so familiar to the US market. Yes, you may send me this unit with a faster shipment because you have increased the price of this unit. It was $614.5 when I placed the order, but you have increased it to $649.50, $35 worth a 1-day shipping indeed, right? So you are just exculpating yourself from the mistakes and lies, and trying to cover them by other lies. You lied down your store policy yourself so you can explain every fault with that. Why don't you add policies like "we can keep the money from a customer as long as we want without shipping the product" or "it should be legal for us to sell fake products here"? That would be even better for your trading.
Anyhow, a single customer means nothing to your store, you still have hundreds of thousands of people to fool with.
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OK, I misunderstood your charge policy, I apologize for that, the pre-authentication will expire after 18 days and I will get my credit back. But it was real an unhappy experience for my shopping in your store. Before placing that order, I viewed many comments on your store and I noticed unhappy buyers, I thought there were only a few unhappy ones, I should not be that unlucky. However, unfortunately, I was totally wrong, I became one of them. For the part you feel hard to understand regarding to your store policy, I think it should easier for someone who really want to know something about your store."

"Perfect customer service, ultra fast shipping, low prices, first avaiability, perfect conditions! Awhesome!"

"Excellent customer services. Respond is spot on within 24 hrs. Prices are reasonable and lower in comparison to retailers selling similar products through amazon.com website.

Will buy again from this retailer and I would strongly reconmmend you check out Negri Electronics for their prices and shipping cost before buying from other retailers as by far Negri electronics prices are lower and provide best customer services thus far I had encountered."

"I am a Japanese.
I cannot understand English.
However, it was easy to do some shopping here.
From now on, some shopping is done here.
"

"I ordered a Slingbox from this company on 12/9 and received an order confirmation the same day. I thought it was odd that a company that sells unlocked cell phones exclusively was selling this product. However, they had a product page on their site, and had it listed on Amazon and Google so I figured it was legit. On the 15th they nonchalantly cancelled my order and informed me they never had the product in stock and weren't going to. Their excuse was "it was discontinued". I knew that the model I wanted was discontinued... so why was it listed by them all over the Internet as for sale and available, plus let me place an order for it? This was a Christmas gift and now I'm scrambling to find another one elsewhere. Beware of this company listing products for sale that they don't even have and will just cancel on you at the last second almost a week later."

"i declare negri best of da best becos i bought my xperia arc from them and it is supersonic one i like up up up negri ilike"

"This is by far one of the most superior companies I have purchased electronics from. I will certainly recommend them (and I have done so already) to anyone who is looking to buy electronics. "

"Fantastic customer service. I bought a Galaxy Tab 3G, and the rep was very helpful in determining if it would work on my cellular network or not. It looks like I got a European model, but I'm not complaining because the USB cable actually seems longer! Oh, and it was at least $50 cheaper than other places I looked at.

I did take one star away because I was in a bit of a time rush, and the order shipped 3 days after I was told it would. Maybe this was not clearly conveyed to the shipping department by the rep I chatted with."

"Unbelievably great. I ordered this Fedex Ground, and I got it the very next day. (a day early) It turned out I couldn't use the $600 Samsung Galaxy II S because my carrier (Verizon) doesn't use sim cards. Well, they refunded me the full amount (minus $10 for the original free shipping) even though I had opened the box, and all the shrink-wrapping. They could have charged me up to 25% restocking since I had opened it. This company is 100% reliable and 200% honest. I would go out of my way to order future products from Negri Electronics."

"got my galaxy tab as expected. I recommend this store. keep up the good work"

"I had a very good experience. I hadn't heard of them until about a week ago, but I will order again if I need an unlocked phone."

" This was one of the worst experience i could ever have. I would not recommend this company to my enemy. They are very unprofessional. Don't be fooled by the 5 stars on their page. They probably pay people to say good things about them. I bought a phone Nokia E7 from them unaware to me they got the phone from hong kong. Which means automatically you dont have any warranty on it. The phone never worked and they did nothing to assist on it. It had to be sent back to hong kong which took 6 months. I finally got the phone back and it did not even come on. I am stuck with the phone as we speak and it does not even work. This however was my second device. I initially bought the HTC DESIRE Z which was faulty right out the box. I sent it back and got the E7 . CUSTOMER SERVICE WAS REALLY BAD. It was more like sorry.. nothing we can do."

"Fantastic service, phone was exactly what I ordered, came next business day!"