"Terrible dvd rental. At least once a month i get a dvd that will not play or is just plain broken."
"Very bad customer service ive had them for a long time, didnt even use it,when i finally was, i had a little mission with it. Than i called, i explain the problem that i was having, they didnt fixed it, they didn't even try. And very very rude..i would never give them a penny from me or my fam. Any more. (VERY BAD CUSTOMER SERVICE, THEY SHOULD APPRECIATE THE CUSTOMERS A LOT BETTER IF NOT THAN CLOSE THE COMPANY BECAUSE RIGHT NOW IS NOT WORTH IT)"
"I'm not understanding why there is not more discussion about the fact that the Netflix apps do not allow a user to browse their full library? When you log in to a Netflix app you are limited to seeing the titles listed that they want you to see. If you want to search their entire library to find something to watch... you still have to go to their website... search... put the movie in your" list" (queue) .... then access that title on the devise running the Netflix app. Dose this bother anyone else? What if you don't have access to a computer when using a Netflix app? So... if you want to know if they have a title that's not listed in the app, have fun searching until you find one they do have. How hard would it be to allow members to brows all of Netfix's content in an app? Maybe I'm just living in the future...or asking too much?"
"YEah they got a ton of crap movies, but it's dirt cheap what you pay...so for all the good stuff you do get it's worth it.
I DO WISH they had a "premium" version--pay more and get some even better movies, I'd dish out more for better quality..."
"I absolutely love the independent movies and original programming that has been added to Netflix. When I watch old tv shows that aired on network television, I get to watch the entire season whenever I want and without dealing with the ads and commercials that are included on other streaming websites. I've been a Netflix subscriber on and off for about 10 years. The quantity and quality of their content has improved substantially. "
"i did get a dvd that i had searched for long here and i loved their services very much. "
"Had netflix for about three months about a year ago. Canceled with no incident. My son tried to get a 30 free trial. I was going to let him use my debit card. I entered the information in and because I used the same card before, it did not let him get a free trial. I decided to reopen my old account (that way I was in charge of my card information). I never finished setting up the account he tried. They took it upon themselves to open. So, now I have my account open, and an account open I HAVE NO IDEA is open. I cancel my account before the first month. Same movies streaming, nothing new, I got my $7.95 worth. They charge my account again after I cancel. Didn't have money in my account so I got hit with a $37 fee. Upset, went to the bank, they would not reverse it. Was going to call netflix during business hours in the morning. Woke up, email on my phone from netflix. They tried to hit my account again. Another $37 fee. Went online, guess what?? My account is still open. Closed again. After closing, tells me there was a problem closing my account. I call customer service. They close it. Then inform me that I still have another account open with my card (the one I did not authorize). You can probably guess, they tried to collect on that account also. Another $37 fee. $111 on top of my original $7.95. I just paid almost $119 to stream crappy movies for one month. THANKS!! I should mention that customer service offered to refund my $7.95 so I am only really paying $111 to watch movies for one month. DO NOT USE NETFLIX!! THEY ARE HORRIBLE. IN MY OPINION, THIS IS NOTHING SHORT OF FRAUD. IF I DID THIS AT MY BUSINESS I WOULD BE ARRESTED FOR CREDIT CARD FRAUD!!"
"Same old movies day after day. Very few new releases. Tiresome. Definitely could use some improvement and now I read that there is an increase in the monthly fee. Sigh. Nothing new and now you will be charged more......."
"Beware people!!! For 6 months Netflix was charging me for 2 accounts. I was charged for the streaming account that my husband uses and then another account that I had no idea was still active and was supposed to be cancelled by their customer service. I confess I don't check my bank statements like I should and when I noticed that this was happening last month I figured it would be easily cleared up because it was not my fault the account had not been closed. When I called Netflix the agent told me to dispute the charges through my bank and when I did that my bank nearly laughed. The bank said they should just refund my money,no dispute needed. Well guess what Netflix customer support knowingly admits that I was being charged double but they say they can't give my money back and to me that is unacceptable!!!!!! Customers beware and watch your accounts closely!!!!!"
"I love Netflix. I recently cancelled Dish because of a rate increase, bought a Roku, and subscribed to Netflix, Amazon Prime, and HuluPlus. Netflix is the ONLY ONE that supports CC and English subtitles for the hard-of-hearing (me). I cannot take advantage of Crackle and other free channels because I cannot hear the shows. Netflix has tons of titles that work for me, and I plan to be a Netflix customer for a long time. No matter how you look at it, the $16 a month I am paying for streaming and DVDs is a whole lot less than the $103 I would be paying Dish."
"Netflix is great. I really like the selection of movies and TV shows though they could improve (and are). It is very convenient to be able to watch it on my Wii when I am bored or want to watch some Doctor Who, Scrubs or whatever else sounds good. "
"There are with a doubt the WORST internet rippoff I have seen. I am 60 yrs old and they have set the record.
The 30 day free trial is a lie and a ripoff.
I signed up for the "free trial" within 12 hours they billed my card 3 times.
There is some one with the same last name, non existant email address, they are billing me for her service.
Calls to them have no good, I am working with the =credit card company and BBB, what a piece of S---t"
"Netflix is failing! Within the last 6 months price, streaming service selection, and DVD current release selection have gone south at Netflix. Turn around time for DVDs was 2 days now it is 5 days with most DVDs listed in queue as "Very Long Wait". I have canceled my Netflix streaming service because there is nothing new to view. I am getting fewer and older release date DVDs for a recently raised higher price. Prior to February 2012 Neflix delivered as contracted. Now, it does not look like Netflix will survive much longer."
"My experience with Netflix comes from my free trials and using my friend's account. I ended up choosing Blockbuster over Netflix simply because of the coupons from Blockbuster I could use at local stores. I've used my friend's account to pass time during long evenings at work waiting for something to happen. I was limited to instant downloads and I must say, I wasn't impressed with the selection. I'd browse the different categories and click through page after page of B movies until I found a classic that I'd seen a hundred times or an interesting title I always wanted to watch but overlooked. But those were few and far between. It seems to me they should have built up their collection of downloadable movies before advertising the service."
"The Bad: Long waits, increasing number of defective disks, increased unavailability of DVDs.
The Good: Fast turn-around of movies, reasonably priced.
The Ugly: Rapidly deteriorating quality of inventory and even LONGER waits for selected movies."